sonicbuffalo_RIP
Senior Member
Good luck Phillydog....hopefully they've fixed it right!
D600 shutter replacement news
- Thread starter nikonpup
- Start date
I can't help but think buying a beat up 600 and turning it into a new D610 is a pretty smart thing to do. You may have to pose as the original owner with a new address but if you don't mind doing the dance with Nikon, in the end you'll be well rewarded.
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Phillydog1958
Senior Member
. . . I agree.
Fred Kingston_RIP
Senior Member
I don't think you have to pose as anything... They're not asking for original receipts, as far as I know...
Phillydog1958
Senior Member
Actually, that's correct. They're not asking for proof of purchase. But, my products are ALL registered on Nikon's site, under "My Camera Bag." They did look.
I don't think nikon would give you a new d610 unless you were an original owner of a "New" d600 and only if the camera has been sent in 3 or more times and needing a new shutter each time. If you bought a used d600, they will replace the shutter and I believe they would replace the d600 with a new d600 if 3 or more shutters were replaced. At least that's what I understood the Sr. Manager to explain to me.
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Phillydog1958
Senior Member
I just took the cap off of the body and looked into my camera. I see a SMUDGE on my mirror. I've never had a SMUDGE on my mirror. Now, I'm a bit concerned about everything that Nikon might've done to my camera. I still haven't placed a lens on it or even placed the battery in. I'll get around to that later. But, how do you send a camera back to the customer with a big SMUDGE on the mirror? Not to mention that my camera was sent in on March 1st. Today is April 17 . . . You do the math . . .
Not to mention that my camera was sent in on March 1st. Today is April 17 . . . You do the math . . .
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Very nice!! Congrats!!! Now let's see some award winning photos sans the dirt/oil spots
Sounds like my experience. I don't think I received any email notification when my camera was returned although I think the online status indicated the shipment. I tried to be here for every delivery. The last time I was home but didn't make it to the door in time. I went running after the truck only to find the driver left the package right outside my door. Apparently Nikon didn't bother to request a signature for something so expensive.
I just took the cap off of the body and looked into my camera. I see a SMUDGE on my mirror. I've never had a SMUDGE on my mirror. Now, I'm a bit concerned about everything that Nikon might've done to my camera. I still haven't placed a lens on it or even placed the battery in. I'll get around to that later. But, how do you send a camera back to the customer with a big SMUDGE on the mirror?
The down time is ridiculous, I'm definitely going to have to get the Dx body I want before I send mine in!
I had a wedding to do on April 5th so sent mine back on April 9th knowing I had 4.5 weeks until the next wedding. They received it on the 11th. I called to make sure they knew why it was there and asked about the D610 replacement and the reply was that decision would be made by the professionals there. I was ok with that and not knowing what would be their deciding factors. I got my own D600 back on April 18th with a new shutter mechanism and everything cleaned and adjusted on it. It performed amazingly well afterwards and had the look and feel of a new camera so I'm very happy with the repair and the 9 day turn-around time. Would have I rather had the D610? Personally, I don't care because the D600 with the shutter replacement is pretty much a D610 and has practically zero shutter clicks. I'll keep my sensor cleaning kit, but don't plan to use it any time soon.
hrphotography
Senior Member
yes they reset the camera somehow. you lose the settings.
singlerosa_RIP
Senior Member
All D600s can get free shutter service
Received this email from Nikon today:
UPDATED D600 SERVICE ADVISORY AS OF MARCH 28, 2014
TECHNICAL SERVICE ADVISORY FOR USERS OF THE NIKON D600 DIGITAL SLR CAMERA
Received this email from Nikon today:
UPDATED D600 SERVICE ADVISORY AS OF MARCH 28, 2014
TECHNICAL SERVICE ADVISORY FOR USERS OF THE NIKON D600 DIGITAL SLR CAMERA
| Thank you for choosing Nikon for your photography needs. Affected Products: Nikon D600 Digital SLR Cameras Some users of Nikon’s D600 D-SLR camera have reported the appearance of tiny spots on certain of their images. Not all users have experienced this issue. Nikon has thoroughly evaluated these reports and has determined that these spots are caused by dust particles which may become visible when the camera is used in certain circumstances and/or with certain settings. It is a well-known fact that the presence of dust particles cannot be completely avoided when using a D-SLR camera even after normal sensor cleaning procedures, because of a number of factors including components moving at high speeds when images are taken, the use of interchangeable lenses, and the different environments in which a D-SLR camera may be used. As part of its customer-service commitment, Nikon is providing a customer-service measure to reduce the potential impact of dust particles on images taken by its D600 D-SLR cameras. The solution: Nikon is making available to all owners of D600 cameras (even if Nikon’s product warranty has expired) this customer-service measure, which includes the inspection, cleaning and replacement of the shutter assembly and related parts of your camera, FREE OF CHARGE as well as the cost of shipping D600 cameras to Nikon and their return to customers. In the event that after this customer service measure has been performed, dust particle spots are still visible in your images, please contact Nikon Customer Relations by phone at the number indicated below to discuss your concern. If appropriate, Nikon will either replace your camera with a new D600 camera or its equivalent model. Once again, please understand that regardless of this service, your D600 camera (and all D-SLR cameras) will continue to require normal, periodic sensor cleanings. |
| To have your D600 camera serviced free of charge please follow the steps below: |
|
| 1. Click on the Schedule Free Repair Service link below. 2. On the following pages, you will need to provide the serial number of your D600 camera and your contact information. 3. Next, you will be prompted to create and print your Pre-paid UPS Return label and packing slip. 4. In shipping, please secure the D600 camera in a plastic bag inside the shipping box with several inches of quality packing material on all sides of the D600 camera. Please send your D600 camera and packing slip only. Do not include any batteries, memory cards or other accessories. Please do not ship in the original display box (It will not be returned). 5. Drop the shipping box off at any UPS facility. (Visit https://www.ups.com/dropoff for hours and locations.) You may also arrange to have your shipment collected by a UPS driver. |
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| Nikon will notify you by email when your D600 has been received at Nikon’s repair center. Nikon will notify you by email when the service is complete and ship your D600 back to you free of charge via UPS Ground. We sincerely apologize for any inconvenience this issue may have caused. Nikon remains committed to providing only the highest quality cameras and components, and we hope that you will continue to choose Nikon for your photography needs. For general questions please see this FAQ. *There is an issue with label printing when using early versions of the Internet Explorer web browser. Please use an update or alternate browser (such as Firefox or Chrome) for the link above. For more information regarding this matter, contact Nikon Customer Relations by phone at 1-800-Nikon US (1-800-645-6687), 9AM–8PM EST, Monday to Friday (closed certain holidays) or online here. |
singlerosa_RIP
Senior Member
Re: All D600s can get free shutter service
Maybe it happened and you're email notification is late (like mine). Funny how they don't say oil. Pondering whether I should send my trouble-free 600 in for shutter maintenance at 10K clicks.
Maybe it happened and you're email notification is late (like mine). Funny how they don't say oil. Pondering whether I should send my trouble-free 600 in for shutter maintenance at 10K clicks.