D600 shutter replacement news

Rick M

Senior Member
The extreme bracketed HDR test at f13 showed 2 faint spots in the lower 1/2 of the frame. This is a different location from the previous issues I experienced. I'll blow off the sensor and re-shoot tomorrow. At this point I think it is normal, my normal HDR shots at f8 showed no dust. I'm optimistic that it is resolved!
 

NVSteve

Senior Member
I managed to drop mine off at UPS last Monday. The tracking number from Nikon says that it will be here Tuesday, so essentially a one week turnaround. Works for me.
 

BackdoorArts

Senior Member
Well, just for the record, I've been on the phone with Nikon. I've shot about 800 images with my original D600 since getting it back and this is what I'm seeing when I turn on Visualize Spots in Lightroom's spot removal tool...

Screen Shot 2014-08-12 at 4.42.45 PM.jpg

It's not horrible (yet), but it's certainly building up along the same edge as it did previously, and more than I'd expect in just over a week. Someone is supposed to get back to me within the hour to discuss body swaps.
 

Rick M

Senior Member
Getting these spots.. cropped to show a few..oil ?
Hard to tell. If it is "normal" dust, it should blow of with a rocket blower. If it doesn't blow off, I'd send it in. I'm not going to buy another wet cleaning set if the spots on mine remain or increase, it's going back.
 

Rick M

Senior Member
Well, just for the record, I've been on the phone with Nikon. I've shot about 800 images with my original D600 since getting it back and this is what I'm seeing when I turn on Visualize Spots in Lightroom's spot removal tool...

View attachment 107021

It's not horrible (yet), but it's certainly building up along the same edge as it did previously, and more than I'd expect in just over a week. Someone is supposed to get back to me within the hour to discuss body swaps.

The pattern looks familiar. Could they really be putting in another defective shutter mech?
 

Rick M

Senior Member
Or just cleaning it to see if you would notice. It was a fast turn around.

I'm not sure, but I do believe they put a new (or different) shutter in mine. The spots I have are in a different pattern than before. I have another shoot at work tomorrow, so I'm going to blow off the sensor tonight. If the same spots are there after the shoot, it's going back. I shouldn't have to wet clean after a few hundred shots. Kind of a bummer, I was really excited when I got it back.
 

SkvLTD

Senior Member
Do you guys even notice any of these during your "work" shoots or just when you decide to f/16 it for the heck of checking? Anyone with like, D3/D4 wanna do a test snap just to see if there's any oil or gunk on those sensors?
 

Rick M

Senior Member
Do you guys even notice any of these during your "work" shoots or just when you decide to f/16 it for the heck of checking? Anyone with like, D3/D4 wanna do a test snap just to see if there's any oil or gunk on those sensors?

I'm only seeing them now when I do Bracketed HDR shots. It's only annoying to me if they don't blow off. I never saw a spot on my D5100, even with bracketed shots at f13.
 

BackdoorArts

Senior Member
Do you guys even notice any of these during your "work" shoots or just when you decide to f/16 it for the heck of checking? Anyone with like, D3/D4 wanna do a test snap just to see if there's any oil or gunk on those sensors?

On the second body I bought I saw them at f/8 and smaller, particularly when I'd ratchet up clarity or structure, something I do a lot on the series of street shots I'm currently doing. This check was purely to see what I had after a week of shooting with the camera back - something I was asked to do by the Nikon rep I spoke to when the camera made its 3rd trip back. This is something I'd normally just clean and move on. It looks far more like dirt than the shutter disintegrating, but if it gets me a body swap then so be it.

Truth is, I was reading this post on Phoblographer and decided to call to ask about the paperwork I needed to fill out to get the D610 body since my second body was on its way in at the moment. This resulted in a discussion about my previous body and shot were taken after that. I got a call back last night, 2 hours after I was told I'd get one and was in the middle of cooking dinner, basically telling me to send in 2 dust images, but I'm going to call them today and discuss it. The person I spoke with earlier started asking about whether my initial D600 was purchased with a lens, and I know that when hark had hers replaced they asked her to pay the difference between the current sell price on the D610 and the package price she purchased minus the retail value of the 24-85mm. I'm going to have a bit of an issue if they do the same with me after 3 trips, particularly given that this is not what they're doing with others, or the lawsuit settlement, but we'll see.

More to come...

@oldhippie, it's always hard to tell with cropped photos of the sensor.
 

hark

Administrator
Staff member
Super Mod
Contributor
On the second body I bought I saw them at f/8 and smaller, particularly when I'd ratchet up clarity or structure, something I do a lot on the series of street shots I'm currently doing. This check was purely to see what I had after a week of shooting with the camera back - something I was asked to do by the Nikon rep I spoke to when the camera made its 3rd trip back. This is something I'd normally just clean and move on. It looks far more like dirt than the shutter disintegrating, but if it gets me a body swap then so be it.

Truth is, I was reading this post on Phoblographer and decided to call to ask about the paperwork I needed to fill out to get the D610 body since my second body was on its way in at the moment. This resulted in a discussion about my previous body and shot were taken after that. I got a call back last night, 2 hours after I was told I'd get one and was in the middle of cooking dinner, basically telling me to send in 2 dust images, but I'm going to call them today and discuss it. The person I spoke with earlier started asking about whether my initial D600 was purchased with a lens, and I know that when hark had hers replaced they asked her to pay the difference between the current sell price on the D610 and the package price she purchased minus the retail value of the 24-85mm. I'm going to have a bit of an issue if they do the same with me after 3 trips, particularly given that this is not what they're doing with others, or the lawsuit settlement, but we'll see.

More to come...

@oldhippie, it's always hard to tell with cropped photos of the sensor.
@BackdoorHippie my cost issue was because of the way the camera store wrote the receipt. Initially I returned my first D600 for exchange (due to spots). Since it came with 'freebies' that weren't even listed when I ordered the camera, I only swapped out the body and held onto the 'freebies.' The store deducted the cost of the 'freebies' which were then itemized on the receipt, and the replacement camera was sent with this itemized receipt indicating the 'freebies' were not part of the shipment.
 

BackdoorArts

Senior Member
@BackdoorHippie my cost issue was because of the way the camera store wrote the receipt. Initially I returned my first D600 for exchange (due to spots). Since it came with 'freebies' that weren't even listed when I ordered the camera, I only swapped out the body and held onto the 'freebies.' The store deducted the cost of the 'freebies' which were then itemized on the receipt, and the replacement camera was sent with this itemized receipt indicating the 'freebies' were not part of the shipment.

Thanks. I just thought it odd that he'd bring up whether or not it was purchased with a lens. I'll be on the phone with them in an hour.
 

Fred Kingston_RIP

Senior Member
What service number have you folks used for 2nd and third service requests? Thanks!


Should you require any assistance with this service, you may email us
through our service website at www.nikonusa.com/service or call us at (800) 645-6687. We
look forward to returning your equipment quickly and in good working
order. We appreciate your business.

The above is what's on the invoice/workOrder email that I received. If there's a problem, the above number is where I'd start...
 
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