When you open ANY box after purchasing a factory-fresh new item, the plastic should ALWAYS and without exception be crisp and immaculate. No WRINKLES! Period. The bag should be sealed with a piece of tape and present as never having been opened.
No scratches are dust should be apparent anywhere and no fingerprints.
• The shutter count should have been ZERO.
• You should have been prompted to "configure" the camera, time zone, date etc.
Hi-tech manufacturers take great pride in having factory floors and the like as pristine and clean as possible and want their product to shine when YOU first touch it.
You bought a camera that was USED. PERIOD. Either by staff or by a customer who bought it and then returned it.
IMMEDIATELY, take it back.
POST THE NAME OF THE STORE IF YOU DO NOT GET SATISFACTION. CONTACT NIKON AND LODGE A COMPLAINT.
You might consider a big DISCOUNT. .... just a thought ... should you opt to keep it, but only IF they offer a discount.
The bottom line, you bought as USED PRODUCT the store KNOWINGLY repackaged as NEW!
The proper protocol for this item, if it was sold and returned, should have been to return it to Nikon for testing and refurbishment and resold as USED. This store pulled a FAST ONE.