BackdoorArts
Senior Member
As stated in other threads here and elsewhere, I've experienced some issues with my D500 that have not been documented elsewhere leading me (and others) to believe that mine was a defective body. Restated plainly, I never experienced the lock up (UHS-II SD related) or extended timeout (Sigma OS related) issues others had, but on regular, albeit unpredictable, occasions I would have my rear screen and/or metering system fail to turn off/time out - regardless of what lens was attached (my initial assumption was this was 3d party only).
After a complete unwillingness of Nikon to acknowledge this as an actual "issue" even after sending video documentation I contacted B&H, from whom I received the camera 27 days before. They were immediately helpful and issued an RMA to exchange my body for a new one. I've shipped the body back to B&H and will receive a replacement from the next batch they get from Nikon (oh God, please let that arrive tomorrow!!). Until then, I will miss it incredibly.
Some have asked me to publish the serial number and shutter count in case this body pops up on the refurb market early on. Here you are:
S/N: 3007740
Shutter Count: 5643
After a complete unwillingness of Nikon to acknowledge this as an actual "issue" even after sending video documentation I contacted B&H, from whom I received the camera 27 days before. They were immediately helpful and issued an RMA to exchange my body for a new one. I've shipped the body back to B&H and will receive a replacement from the next batch they get from Nikon (oh God, please let that arrive tomorrow!!). Until then, I will miss it incredibly.
Some have asked me to publish the serial number and shutter count in case this body pops up on the refurb market early on. Here you are:
S/N: 3007740
Shutter Count: 5643