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Message: <blockquote data-quote="Sempusa" data-source="post: 713373" data-attributes="member: 44632">Thanks guys for the feedback. I have also used NX-D but found that will do the same thing at times. Both will be working fine, and then, hang up, refuse to shutdown, and sometimes lock up the whole W10 computer. It's just strange that it will give the 'failed to load image' error on pictures that I have opened many times before and can open with other programs. Usually, weeks later when I'm looking for another image and enter the old problem folder, it no longer has an error opening them ..sometimes?I keep hoping someday, some new version will actually work consistently but I think all they are doing is adding code to the existing mess.</blockquote>