tripod movement

Roy1961

Roy1961

Senior Member
latest on this, i emailed vanguard and told then what was going on, so they have asked me to send it in for a fix or new head, so will post it on Monday after this weekends use, going to miss it, hope i can add my other head (sunpak trigger ballhead) to the tripod?
 
Roy1961

Roy1961

Senior Member
i only got it to tighten, still cant get it to open all the way, it works ok but not right, i can only turn it 3/4, should be a turn and a half at least
 
Roy1961

Roy1961

Senior Member
well i thought Pat it should be working 100%, so will send it in to get it fixed, will miss it though, never thought i would say that about a tripod, notice an improvement on my far away bird shots, so while they are few and far between at the moment i may as well get it right
 
N

nickt

Senior Member
Bummer. Did you buy it locally, can you just exchange it? If you must send it in, it might be worth a call to try and sweet talk/guilt them into an advanced replacement and a return shipping label. If I remember correctly, they were very quick with my rebate check if that is any indicator of service. If you bought it from a mail order company, you could give them a try too and see if you can get an advanced exchange. Good luck.
 
Roy1961

Roy1961

Senior Member
it was from B&H, i was thinking/hoping that the "if it fits it ships" will do it, the head is only about 4*2 inch, cant be that much?
 
N

nickt

Senior Member
No, it won't cost much to ship just the head. I've just been having good luck with companies eager to please and sending a replacement before I return the item. Nothing camera related, just online shopping in general, but I have been getting good service lately when there are problems. Its very nice when a company will get a replacement in your hands quickly and give you time to return the old.
 
Top