Quality of photos is ruined after export/upload/transfer.

Claudia!

Senior Member
I have been practicing my skills and learning with my friends kids. I edited the photos in lightroom 4. I transferred them and burned them onto a regular cd. I also put them on a USB. When I transferred them to her computer, the quality of the pictures were terrible. I want to know what I can do to fix this problem? How do I transfer them as high quality resolution? I want the photos to look as good as they do on my computer. I don't know if our different types of computers and processors have anything to do with it. My boyfriend thinks it does. Anyways, I own a macbook pro, she has a dell pc. He told me I need to basically tone down the quality of the pictures so that her computer can process it better. Does anyone have any ideas to add to what I can do? When I export the photos, I have the image size set to 1024x768 pixels and the resolution is 300 pixels per cm. The color space is sRGB. The transfer quality is set to 100. Hopefully someone here can help. I also have this issue when uploading to FB. I have seen that this is a common issue with FB photographers. My main issue is just when transferring to my friends pc.
 

lorendad

Senior Member
Not sure what the problem is there. In my case I have an iBook, it won't even see the 16gig SD card. So I've been using an old HP tower to process my photos. If I want to do something special with the photos I put the ones I want to use on a SD card and carry them over to my wife's new iMac. I see no loss of quality. I also backup my photos to an external hard drive. I can retrieve the photos and see no loss of quality there either. Looking at your text you mention reducing the size of the photo but having high pixels per cm. That may be the problem in that when the photo is blown back up to a higher resolution on the computer screen it's going to lack quality. I would play around a little there and try leaving the pictures at full resolution and see what happens. Good luck and keep us posted!
 

AC016

Senior Member
I could only guess that it has to do with the video card and the screen. Your MacBook Pro probably has better hardware in both instances then does the Dell - just a theory. The same thing happens to me when i bring pics to my work Laptop. My laptop at home is nearly 6 years old. The one i have at work is brand new and the screen is much better and so is the video card. I would not try and manipulate the pictures all that much, i don't think it will make much of a difference. it's all about the hardware that you are viewing them on.
 

WhiteLight

Senior Member
Am sure you know the export options in lightroom.
so best would be to try with different options under the 'for screen display' (or something like that) cos i think the default is the max resolution.
most probably the problem is with her computer not being able to support high res images.
try the same usb on another system & see if the results are the same.
cos the export in lightroom is brilliant and sometimes i feel it makes the pics look better than i intended them to :)
 

Photowyzard

Senior Member
Claudia, I messed around with your settings on my computer and there is nothing wrong with the dimensions you are using.

My guess is, as someone has suggested, the problem comes with the Dell and how it is configured. It may have a very, very basic video card and is not showing you the resolution you are looking for.

If it works great on your various computers and not an hers, the DELL is the problem. It could be something as simple as they have their monitor set on low res. Something like 640x480 resolution vs say, something like 1360x768 (like the machine I am typing on now). Have her go to DISPLAY in her system preferences and check to see what screen resolution she is using. That would be the easiest fix, if you are that lucky.

I long for the day only Apple computers are sold in stores and PC's become the dinosaurs they truly are! ;)

(yes, you guess it, I am a Mac-Head)
 

pedroj

Senior Member
1024x768 Why this size?....Less then a quarter of the size of the original files... The camera produce images at 4,928 x 3,262...

Calibration of her or your monitor could be the problem
 

pedroj

Senior Member
Claudia, I messed around with your settings on my computer and there is nothing wrong with the dimensions you are using.

My guess is, as someone has suggested, the problem comes with the Dell and how it is configured. It may have a very, very basic video card and is not showing you the resolution you are looking for.

If it works great on your various computers and not an hers, the DELL is the problem. It could be something as simple as they have their monitor set on low res. Something like 640x480 resolution vs say, something like 1360x768 (like the machine I am typing on now). Have her go to DISPLAY in her system preferences and check to see what screen resolution she is using. That would be the easiest fix, if you are that lucky.

I long for the day only Apple computers are sold in stores and PC's become the dinosaurs they truly are! ;)

(yes, you guess it, I am a Mac-Head)

Wont happen...
 

Photowyzard

Senior Member
1024x768 Why this size?....Less then a quarter of the size of the original files... The camera produce images at 4,928 x 3,262...

Calibration of her or your monitor could be the problem


I use a SHARP HD TV as a monitor. The colours and sharpness on my screen sing at this resolution and it fills the entire screen.

Are you asking me, technically why? I don't know. Visually, it is amazingly nice.


1024x768 Won't happen...

Just in case you are not aware, 1 out of every 4 computers sold today is a Mac. You are right of course, Apple will not have 100% of the market, but give it time, it will probably be 50/50 soon enough. PC's are the most unintuitive, unimaginative, clunkers I have ever had the displeasure of having experience with.

And by the way, that experience is.... 25 years in hi-tech. I have sold and I own both platforms. There is NO COMPARISON.

If you do music, graphics, photography, communications, use a tablet, have a smart phone etc., I could go on and on.... the easiest, most integrated system is on a Mac. The rest all wanna-be.
 
Last edited:

pedroj

Senior Member
It seams some people don't let the truth get in the way of a good story...As of July PCs have out sold Macs 20 to 1 world wide...They have caught up from 2004 PCs were selling 55 to 1...These figures are a bit larger then 4 to 1..

I don't care who uses what...I buy the components for my PCs and build them myself...It's much cheaper and i can choose whatever I feel is the best brand...

Sorry
 

AC016

Senior Member
here is my 0.0204940 cents worth (0.02 cents Canadian). Macs are great, i have used them since the Apple II. I have also used PCs for quite a few decades. There was a point in time where you could have said that Macs were quite different from PC, since Macs possessed Motorola processor chips. But, now that they use Intel chips just as PCs do, the guts of either machine a pretty much the same. They are both made up of commodities that are all made in Asia somewhere, in the same factories. All macs are made in Guangzhou china. PCs are made in various countries. It is very likely that Macs use higher-grade components in their laptops compared to a $400 Dell or HP. But when you start getting into the same price bracket, they are pretty much on par with each other. What seperates them? The OS and the engineering that goes into them. A mac is very pleasing to the eye on the outside and the inside. A pc, not so much. Further, perhaps the Mac OS delegates resources alot better; therefore, giving it a bit of better performance, but i have no evidence of that. In the end, a PC and a Mac with the same intel processor, same memory, same hard drive, same video card, same etc. etc., will perform the same and maybe, jsut maybe, there will be a very very slight difference not all that noticeable to the human eye. PCs will always be around just because not everyone can afford a Mac.
 

Claudia!

Senior Member
THank you everyone for your replies. I do believe half the problem is her computer. I choose 1024x768 because I was told that was high resolution and a good export setting. I use to use the "sharpen for: screen, glossy, matte" but it would make the pictures worse.

My issue and curiosity is that this has not just happened with my friends computer. It also happened with my sisters. I took pictures of my nieces 3rd bday. On her computer, they also look like the quality is low. She has a Toshiba PC. I just got my Mac in June. I never had these issues before and if I did, it was not as obvious. When I change computers, I was warned that this would be an issue. They said you will love how it looks on your computer but it wont be the same on others. Well now I am facing that problem. What I have also been advised is to just reduce the quality of the photos because these issues will keep coming up with mac/pc transfer. I will have to play with my settings. Thanks for the response. I hope I can figure it out.
 

fotojack

Senior Member
There's nothing to figure out! You answered your own question. :) It's a well known fact among photo aficionados that Macs are far superior in photo resolution. That's why most, if not all, pros use Macs for their post processing. So I wouldn't be changing anything on your computer to satisfy others on their pc's. Their laptop or desk top screens are probably not set to their maximum resolution settings, and.....they most likely have lower end graphics cards, or (god forbid) on board graphics! All the settings you mentioned before are good.....don't change them. It's their problem, not yours! :)

By the way...I'm a pc user (I build my own computers with high end graphics, sound and memory, etc. I can't afford a Mac! lol :) If I could, I would get the highest end Mac they make. :)
 

Claudia!

Senior Member
LOL Good one Jack.

Is there any advice I can give them as far as their computer settings so that they can get the best of the photos? I constantly see others post that they burn the images in high resolution? If thats the case, what do I need to do to achieve such a goal? Am I using the wrong Cd formats? Basically how do I provide high resolution images? Maybe that may help. I just want to do all I can to make the best of my photos. It's all a learning process.

I have a few friends who build their own PCs. I still miss my PC but I do love my Mac. It did cost an arm and a leg but as a college student, I got huge discounts. I can also claim it on my taxes. : ) I basically found anyway to justify my purchase lol.
 
Top