HELP Play and Menu buttons not working

Marilynne

Marilynne

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Deirdre said:
Thank you so much. I haven't used my camera in months because nothing worked. I got out some pliers and pulled out the button next to the view finder and like magic my entire camera came back to life. I am so happy right now!!! Thanks again.
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Welcome!

Glad we were able to help solve your problem.

Please feel free to introduce yourself here - https://nikonites.com/newthread.php?do=newthread&f=35

 
B

Bikerbrent_RIP

Senior Member
Welcome aboard wisab87, enjoy the ride. We look forward to seeing more posts and samples of your work.

You might also want to consider introducing yourself on New Member Introductions.

I don't have a d7500, but I am certain someone will be along.
 
BetZHohe

BetZHohe

New member
My back screen will not work. I have tried everything mentioned here. I accidentally found that if I press down two buttons at the same time while turning on the camera the MENU lights up on the back screen. Once I let go of either button I am back to black back LCD screen and none of the MENU, Info, playback buttons will light up the back screen. People mention factory reboot and when I follow directions it won't flash on and off in top area so that suggests it's not factory rebooting.

Any other ideas? I am thinking it's a software issue. I cleaned every button and ran a toothpick around each one as well.
 
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USNatureLover

New member
Well, I've had my Nikon D5200 for appx 9 yrs and mine just started doing this today. None of the buttons are in stuck mode. I can see things on the LCD screen to set ISO, etc. however the dial nor buttons allow me to get to the menu (button doesn't work either). So now I'm stuck and none of the buttons are. Any ideas? I removed the SD card, battery etc. and left out for a while and nothing. I was using it for macro and when I went to press the photo review button, nothing happened, just a blue screen with the dials etc and not like it was before when pressing the buttons to change ISO etc.
 
Fred Kingston_RIP

Fred Kingston_RIP

Senior Member
First thing is do a camera reset. There are two Green dots next to or on buttons on your camera... Turn the camera ON, and hold the two buttons with the green dots down at the same time for a few seconds while watching the top LCD display. You should ses the LCD display blink when the camera has reset... See if that works.
 
B

Bikerbrent_RIP

Senior Member
Welcome aboard USNatureLover, enjoy the ride. We look forward to seeing more posts and samples of your work.

You might also want to consider introducing yourself on New Member Introductions.

Someone will be along shortly to help you out.
 
U

USNatureLover

New member
Fred Kingston said:
First thing is do a camera reset. There are two Green dots next to or on buttons on your camera... Turn the camera ON, and hold the two buttons with the green dots down at the same time for a few seconds while watching the top LCD display. You should ses the LCD display blink when the camera has reset... See if that works.
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Thank You SO MUCH Fred!! At first it didn't do anything, then I changed the dial to AUTO and voila, it came back to life. I've searched so many forums and Nikon and to my dismay, there wasn't much help. Two Green Dots was the key and successfully reset. The LCD didn't blink at all and that's when I decided to turn it to Auto after holding them down and that's when everything came back to life....
Again, Thank you very much for you time and assistance.
 
Marilynne

Marilynne

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USNatureLover said:
Thank You SO MUCH Fred!! At first it didn't do anything, then I changed the dial to AUTO and voila, it came back to life. I've searched so many forums and Nikon and to my dismay, there wasn't much help. Two Green Dots was the key and successfully reset. The LCD didn't blink at all and that's when I decided to turn it to Auto after holding them down and that's when everything came back to life....
Again, Thank you very much for you time and assistance.
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Welcome!

Glad Fred was able to help solve your problem.

Please feel free to introduce yourself here - https://nikonites.com/forum/forums/new-member-introductions.35/post-thread
 
N

nur hadi

New member
qwerty5oo said:
Ok, dua tombol tidak berfungsi di D7200 milikku, baru saja terjadi hari ini, tombol Play tidak menampilkan foto apa pun yang telah kuambil atau yang ada di kartuku, dan jika aku menekan tombol Menu, tidak ada yang muncul.
LCD berfungsi karena jika saya menekan info atau i, pengaturan kamera akan ditampilkan?! Apakah ini masalah yang diketahui?
Saya sudah mencoba mengatur ulang dengan menekan dua tombol hijau tetapi tidak terjadi apa-apa.
Semua bantuan akan sangat diterima.
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Saya juga baru ngalami kemarin Nikon d610,sama seperti anda
 
hark

hark

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nur hadi said:
Saya juga baru ngalami kemarin Nikon d610,sama seperti anda
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Please type your responses in English. Thanks.

For everyone else, this is what I get using Google:

translate.png
 
Melimoyu

Melimoyu

New member
Hello! Found myself in trouble literally in the first minutes of 2025. Wanted to take out my D5600 for a few NYE shots when I noticed that no buttons are working, no liveview, no menu, no info, nothing. I browsed across forums, many stating a similar issue and having people fix it by unlocking a button. In my case, I tried hard enough and there is evidently no button that's stuck.

Batteries don't seem to be an issue, nor SD card, nor lenses. Wonder if I could get some help here as I am an active planespotter and it's just so frustrating to begin the year like this.

Kind regards!
 
ADockter2018

ADockter2018

New member
jbrooks1311 said:
Thank you thank you thank you... Stopped by the camera store to get my D3200 fixed. I could take shots and view them for a few seconds. Then download and view them. But none of the buttons on the camera would work. Couldn't view, delete, change settings etc. Staff had never seen the problem before. Was told if they sent it in, they would only call me if it was over $250.00 to repair. Otherwise they would go ahead and fix it. I left. I went to Google University and saw this post describing the exact same problem as mine and read your solution. I found the stuck button, fixed it and voila... works as it should. You just saved me money and frustration.
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So what happened? I have this same issue and it's been driving me nuts! You had to find a "stuck" button??? What the. How do I even do that?
 
ADockter2018

ADockter2018

New member
RaytotheZ said:
Today on my holliday I had a similar probleem with my Nikon D7100 which I use to great extend and had not encountered this problem before. I noticed during a photoshoot that all of a sudden my photo view button wouldn't respond. Same problem with the menu button. And turning it off and on didn't show "cleaning sensor" or solve the problem. Liveview button did respond so LCD screen did still work. Using iso button did work on the small screen. Changing lenses, to another full battery, keeping battery out for a while and SD cards did not solve the problem.
Keeping the iso and +/- button pressed did not do or solve anything.

Thanks to this forum thread I checked all the buttons and I could press in all of them. After checking again due to not seeing any other solution the "ok" button was now stuck. After fixing the stuck ok button the menu and view button worked again immediately.

Thanks and hopefully this will be helpful to someone as well.
Ray
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How do you find (and then fix) a "stuck" button?? I've been having these same issues with my D5500. I think it's my Live View "pull switch" button. Because when I plug it into a computer, I get an error that Live View will not start under the current conditions.... How do I fix this??
 
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