Black Lines on Photos?

J-see

Senior Member
Looks nice and smooth. Low light noise is evident as randomly dispersed pixels. And no black lines!

I didn't use noise reduction to check for similar patterns. I have done 30k shots with my D3300 and never encountered the patterns you have. It's certainly not normal. If the techs don't see it, it's because they don't want to see it. It's called saving money.
 

nehcney

New member
I've tried both the 18-55mm and 55-200mm kit lenses, and unfortunately the black lines appear using both.
I also have noise reduction turned off for all of my shots.
I'll try using another SD card and see if that will help.
 

J-see

Senior Member
I've tried both the 18-55mm and 55-200mm kit lenses, and unfortunately the black lines appear using both.
I also have noise reduction turned off for all of my shots.
I'll try using another SD card and see if that will help.

Noise reduction off in Nikon Speak means: less noise reduction. The D3300 can't turn it off since there is always some minimal reduction done whether you want that or not.

Let's hope it is the card but there too it would be strange if only the dark parts would be damaged. But you never know. What it reminds me of is errors in printing. A printer prints line after line, top to bottom and if it has problems, you'll see similar patterns. But I wouldn't know if there is any internal software or part behaving similar when doing its thing.
 
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J-see

Senior Member
Btw, also try shooting in different ISO and using exposure compensation in both ways. You need to be able to pinpoint the problem. Shoot single shot and bursts at different speeds to check if it could be the shutter.

Check too if you see the lines when zooming in on your cam's LCD. That way you know the problem isn't caused by file transfer.
 
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nehcney

New member
Btw, also try shooting in different ISO and using exposure compensation in both ways. You need to be able to pinpoint the problem. Shoot single shot and bursts at different speeds to check if it could be the shutter.

Check too if you see the lines when zooming in on your cam's LCD. That way you know the problem isn't caused by file transfer.

Yeah I've varied aperture between F3.5 through F11. I've varied shutter speed between 1/4000 and 60". I've varied ISO between 100 and 800. I've done burst shots as well. Unfortunately they all produce the black lines.
 

J-see

Senior Member
Yeah I've varied aperture between F3.5 through F11. I've varied shutter speed between 1/4000 and 60". I've varied ISO between 100 and 800. I've done burst shots as well. Unfortunately they all produce the black lines.

If they're visible when checking the shots on your LCD then the list gets small of what can be wrong and if it started right after the *ahem* service they provided, it'd gamble good money it is no coincidence.

Evidently the hardest part will not be to convince them there are lines but that they somehow caused those lines to be there.
 

Eyelight

Senior Member
Took me a while to find it, but once found, it is everywhere. Looking at the cat picture, the only place I can't find it is in the whitest areas.

Noise reduction won't touch it becasue it is not noise.

Just playing around, noted that increasing the Grain has a dramatic effect.
 

J-see

Senior Member
I overexposed the shot and killed contrast and you notice it's not just black lines.

DSC_0013.jpg

DSC_0013-2.jpg
 

nehcney

New member
:( yeah, they become much more visible when it's lightened.

I just got home and tested with a different SD card just so I can check that off my list. Different brand too. Unfortunately it did nothing to remove the lines.

I'm wary of sending it in to Nikon seeing as how multiple techs couldn't even see there was a problem, even after holding their hand through the process. I'll probably just return it to the seller and ask for a replacement. Thank you everyone for lending me your time and checking the pictures with me!
 

J-see

Senior Member
It should be in warranty so if you can get rid of it and get another, that's the best option. Take images with you like the ones posted here. Only a blind man can't see the problem on those.
 

Eyelight

Senior Member
If walking it in somewhere, you could snap a picture and adjust it in camera to show them the morse code being generated by the extra dots and dashes.
 

nehcney

New member
Hey guys,

Thanks for all of your help and suggestions. I returned the defective refurbished camera back to the dealer, and bought a new one from Costco (it was on sale with the 18-55mm and 55-200mm VR for $599!). The new camera exhibits none of the dreaded black lines I had with my previous camera, so I'm happy!

I've contacted Nikon showing them that my new D3300 did not have any of the black lines that they were so adamant to claim as "normal operation". Here is part of their response:

Also consider that this is an entry level camera. The sensors used with lower end cameras will not typically bear the same scrutiny as professional model cameras, nor should they, that is not their design purpose. Professional photographers are more discriminating when it comes to image quality, and of course, higher quality sensors are used in pro models as well and generally provide a greater signal to noise ratio. This is also a mass produced camera, so, even with strict quality control, it is possible to oversee an issue or have a problem emerge over time.

They are still denying that there is any problem with the camera I've returned, AND they are in the same breath essentially saying that the D3300 is held to a lower standard because it is an entry level camera. Strange considering these two statements seem contradictory.
 

J-see

Senior Member
This is also a mass produced camera, so, even with strict quality control, it is possible to oversee an issue or have a problem emerge over time.

Can it then be assumed their "pro" cams are all individually handcrafted? They surely can't be mass produced.

It's one of those non-answers which, if translated to street talk, would be "P*SS OFF" ;)

Considering the date released, it speaks volumes if they consider it normal the D3300 breaks apart now.
 
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