Hello! This is my first post here, and hopefully not my last
I bought my D3300 factory refurbished on BuyDig.com. I noticed there was a very big smudge spot on the sensor so I sent it in to Nikon for cleaning. Upon getting my camera back, I noticed these strange "black lines" running throughout all of my photos, most visible against smooth and dark backgrounds. Here's my best description of these black lines:
I sent a complaint to Nikon support and talked with 4 different techs. 1 tech says he sees them as obviously as I do. 3 of them say they don't see what I'm talking about. Unfortunately my last correspondence was a supervisor and he says that while he does see them, they are "perfectly normal" and merely compression artifacts. So I am reaching out to the community to help me verify if these are indeed merely compression artifacts.
I've done my own research on this subject and downloaded some sample RAW photos taken with the D3300, and none of those photos exhibit the same black lines that I see in my photos. So I'm inclined to believe that the Nikon techs are pulling their answers out of their asses.
Keep in mind that I see these black lines on both RAW and JPG pictures. They are clear and easy to spot in RAW, a little muddy in JPG but still visible.
https://drive.google.com/file/d/0B2Eppt2fJu47bjVhZUV0WEJOYlE/view?usp=sharing (Look against the clouds)
https://drive.google.com/file/d/0B2Eppt2fJu47azU5TFhXeVRFTmc/view?usp=sharing (Most pronounced near the left and right edges of photo)
https://drive.google.com/file/d/0B2Eppt2fJu47cjRkOGJkalM2d0k/view?usp=sharing (Most pronounced near the left and right edges, where it's darker)
I bought my D3300 factory refurbished on BuyDig.com. I noticed there was a very big smudge spot on the sensor so I sent it in to Nikon for cleaning. Upon getting my camera back, I noticed these strange "black lines" running throughout all of my photos, most visible against smooth and dark backgrounds. Here's my best description of these black lines:
- All black lines are exactly 1 pixel in width, and between about 1-100 pixels in length.
- Most prominent against darker areas of the photo.
- When shot in landscape orientation, lines run vertically. When shot in portrait orientation, lines run horizontally.
- Lines are perfectly straight, at 90 degrees when vertical and 180 degrees when horizontal.
- Noticeable at 50% zoom, obvious at 100% zoom, extremely obvious at 200% zoom.
I sent a complaint to Nikon support and talked with 4 different techs. 1 tech says he sees them as obviously as I do. 3 of them say they don't see what I'm talking about. Unfortunately my last correspondence was a supervisor and he says that while he does see them, they are "perfectly normal" and merely compression artifacts. So I am reaching out to the community to help me verify if these are indeed merely compression artifacts.
I've done my own research on this subject and downloaded some sample RAW photos taken with the D3300, and none of those photos exhibit the same black lines that I see in my photos. So I'm inclined to believe that the Nikon techs are pulling their answers out of their asses.
Keep in mind that I see these black lines on both RAW and JPG pictures. They are clear and easy to spot in RAW, a little muddy in JPG but still visible.
https://drive.google.com/file/d/0B2Eppt2fJu47bjVhZUV0WEJOYlE/view?usp=sharing (Look against the clouds)
https://drive.google.com/file/d/0B2Eppt2fJu47azU5TFhXeVRFTmc/view?usp=sharing (Most pronounced near the left and right edges of photo)
https://drive.google.com/file/d/0B2Eppt2fJu47cjRkOGJkalM2d0k/view?usp=sharing (Most pronounced near the left and right edges, where it's darker)