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I've solved the issue by resetting the camera to factory settings.

Yes I have, sadly this made no difference.

Help! I've had my Z9 for about half a day and I've hit a big problem. Both the lens and the monitor are blank. The shutter is still working and the lens is focusing. The little screen on the top is working fine also. The menus will not appear and no amount of taking the battery out etc will make...

I'm here as the owner of a new Z9 and I've hit a big problem. I've called a friend who owns the same camera and he was unable to help me so I'm hoping this forum can point me in the right direction.