D750 service advisory: possible image shading from shutter

[J-see]

I just checked mine and I lucked out. I must have had a series just before those. I tried looking online to find some example shots of the actual problem but there's not much to be found.

 

[donaldjledet]

Checked mine and its fine. Not one of the ones recalled.

 

[mikew_RIP]

Mine is ok

 

[Blacktop]

Mine is ok

Mine is OK as well...

.

 

[TieuNgao]

I sent my camera on July 9 and it took one week by ground to arrive at Nikon shop. Another week for Nikon to finish the repair and it was shipped back today. It'll take exactly 3 weeks if it's delivered on July 29 as scheduled.
I really hope that everything is OK and I will never have to send it out in the future. Keep my fingers crossed!

 

[TieuNgao]

Just got my D750 back this morning (3 weeks is a long time to be separated from my baby).
The shutter mechanism was replaced, general check & clean was done.
I made a quick focusing test and found it's OK.
So far so good.

 

[Ad B]

Hi,

did nobody write about Nikon 's latest recall action for the D750?
Service Advisory
It's the same as they send in July last year, but now more series could be affected.
Its about the shutter failure as "Blacktop" happened a few months back.

When this service advisory first came in the middle of last year, my cam wouldn't be affected.
And now again, not in the sequens of serial numbers which could/would be affected.

But... :upset::sorrow::hopelessness: ... this weekend my shutter killed himself...
12000 actuations and it's over and out for him...
Now I have to make an appointment at the Dutch service centre.

Ad B

 

[mikew_RIP]

Hi,

did nobody write about Nikon 's latest recall action for the D750?
Service Advisory
It's the same as they send in July last year, but now more series could be affected.
Its about the shutter failure as "Blacktop" happened a few months back.

When this service advisory first came in the middle of last year, my cam wouldn't be affected.
And now again, not in the sequens of serial numbers which could/would be affected.

But... :upset::sorrow::hopelessness: ... this weekend my shutter killed himself...
12000 actuations and it's over and out for him...
Now I have to make an appointment at the Dutch service centre.

Ad B

Sorry to hear this,hope its a quick repair and under warranty

 

[BackdoorArts]

Hi,

did nobody write about Nikon 's latest recall action for the D750?
Service Advisory
It's the same as they send in July last year, but now more series could be affected.
Its about the shutter failure as "Blacktop" happened a few months back.

Once again, no, no it is not about what happened to Blacktop a few months ago. It's about reflectivity in the shutter box causing a dark band in an image when shooting into the light.

Shutters die, it's an unfortunate thing, and it's why there are warranties. This is not about shutters dying. Misinformation kills.

 

[Ad B]

This service advisory is about malfunction of the shutter.
Saying "sometimes resulting in shading of a portion of images".
Yes, it will result in a line of shade, when your shutter isn't working good, when your shutter isn't opening fully.
Like in the first picture of Blacktop.
The same as with me, exactly the same.
I set my cam in the cleaning mode, took of the lens and saw a part of the shutter still in front of the sensor, at the bottom end of the shutter,sensor
Sorry, didn't make a pic of it... It was to much horror...

Ad B

 

[BackdoorArts]

This service advisory is about malfunction of the shutter.
Saying "sometimes resulting in shading of a portion of images".
Yes, it will result in a line of shade, when your shutter isn't working good, when your shutter isn't opening fully.
Like in the first picture of Blacktop.
The same as with me, exactly the same.
I set my cam in the cleaning mode, took of the lens and saw a part of the shutter still in front of the sensor, at the bottom end of the shutter,sensor
Sorry, didn't make a pic of it... It was to much horror...

Ad B

Again, no. "Shading" is not the result of a shutter malfunction, it is the result of light reflecting within the camera where it should not. Its cause is extremely well documented. What you see is a shutter blade blocking a portion of the sensor. This is not "shading", this is a shutter leaf getting in the way. You have a failed shutter. I am not disputing that. What I am saying is that the reason for said failure is not what is documented in the recall. It really, really isn't!!! So please, stop perpetuating the idea that D750's are being recalled because the shutters are failing - it's completely inaccurate, and completely ignorant.

 

[BackdoorArts]

Here, read this. It's good for you.

https://photographylife.com/nikon-d750-flare-shading-issue

[url]https://photographylife.com/nikon-offers-to-fix-the-flare-shading-issue-on-the-d750
[/URL]

 

[Blacktop]

Hi,

did nobody write about Nikon 's latest recall action for the D750?
Service Advisory
It's the same as they send in July last year, but now more series could be affected.
Its about the shutter failure as "Blacktop" happened a few months back.

When this service advisory first came in the middle of last year, my cam wouldn't be affected.
And now again, not in the sequens of serial numbers which could/would be affected.

But... :upset::sorrow::hopelessness: ... this weekend my shutter killed himself...
12000 actuations and it's over and out for him...
Now I have to make an appointment at the Dutch service centre.

Ad B

Sorry to hear about this. I hope that the Nikon Dutch service center will make it right for you as they have for me here in the US.

 

[Ad B]

Mr Backdoorhippy,
now I have enough from you
Learn Dutch or translate through Google
https://nikoneurope-nl.custhelp.com/app/answers/detail/a_id/65004
Wtf, let me do it for you...
A the end of the first block, Nikon wrote:
Om deze reden komt elke Nikon D750 camera die is geproduceerd in de periode van oktober 2014 tot en met juni 2015 in aanmerking voor inspectie en indien nodig reparatie van de sluiter.
For this reason comes every Nikon D750 camera that was produced in the period from October 2014 to June 2015 eligible for inspection and, if necessary, repair the shutter.

The first recall, the shade problem, Nikon service repositioned the AF sensor an tiny bit.

No mr Backdoorhippy, it has nothing to do with the shutter!
With me it did!
With others, it will do! Nikon will replace the shutter
Calling me ignorant, ..... ...

Have a nice life, my input at Nikonites will end here

 

[Blacktop]

Again, no. "Shading" is not the result of a shutter malfunction, it is the result of light reflecting within the camera where it should not. Its cause is extremely well documented. What you see is a shutter blade blocking a portion of the sensor. This is not "shading", this is a shutter leaf getting in the way. You have a failed shutter. I am not disputing that. What I am saying is that the reason for said failure is not what is documented in the recall. It really, really isn't!!! So please, stop perpetuating the idea that D750's are being recalled because the shutters are failing - it's completely inaccurate, and completely ignorant.

It may be the reason for the recall but it is undeniable that these shutters are failing, and failing more and more . I also suspect that Nikon knows this full well. I also suspect that this is the real reason for the latest recall no matter what Nikon calls it.
The last thing they needs is another shutter related problem/fiasco.

 

[hark]

With all due respect, Ad B, our US Nikons are being recalled because the position of the shutter creates a flair issue inside the camera. Light bounces around inside the body causing a weird shading issue. It has nothing to do with how the shutter functions. From what I remember reading, I think they need to slightly alter the position of the shutter. I think it had to do with the fact that not all the shutters were installed in exactly the same spot inside the bodies--at least that's what I think I read back when the problem was first discovered.

We have received indications from some users that when photographing scenes in which a bright light source, such as the sun or high-intensity lighting, is at a certain position along the top border of the frame, flare with an unnatural shape may sometimes occur in images captured with the D750 digital SLR camera.

Quote comes from the following source:
Service Advisory

 

[Blacktop]

Mr Backdoorhippy,
now I have enough from you
Learn Dutch or translate through Google
https://nikoneurope-nl.custhelp.com/app/answers/detail/a_id/65004
Wtf, let me do it for you...
A the end of the first block, Nikon wrote:
Om deze reden komt elke Nikon D750 camera die is geproduceerd in de periode van oktober 2014 tot en met juni 2015 in aanmerking voor inspectie en indien nodig reparatie van de sluiter.
For this reason comes every Nikon D750 camera that was produced in the period from October 2014 to June 2015 eligible for inspection and, if necessary, repair the shutter.

The first recall, the shade problem, Nikon service repositioned the AF sensor an tiny bit.

No mr Backdoorhippy, it has nothing to do with the shutter!
With me it did!
With others, it will do! Nikon will replace the shutter
Calling me ignorant, ..... ...

Have a nice life, my input at Nikonites will end here

This is no reason to pick up your toys and go home. I wish you wouldn't do that. This place is a wealth of information and we are all like family here.
We have many disagreements and we don't always see eye to eye but at the end of the day it is one of the best forums that there is.

Mr @BackdoorHippie is very passionate about photography and loves to learn. More importantly he loves to shares his knowledge with others. He has taken hours and hours to make make videos and write ups here that we all really appreciate.

 

[BackdoorArts]

It may be the reason for the recall but it is undeniable that these shutters are failing, and failing more and more . I also suspect that Nikon knows this full well. I also suspect that this is the real reason for the latest recall no matter what Nikon calls it.
The last thing they needs is another shutter related problem/fiasco.

Your "suspicion" doesn't warrant the perpetuation of misinformation. Think what you want, wear a tinfoil hat - thinking it doesn't make it true. You talk about it as if it's happening everywhere. The only place it's being talked about is here. There are plenty of people who would love to jump all over this if it was "a thing". It's not!! Every other site speaks only of the shading issue. Why? Hmmm, maybe because that's the only thing that's being experienced by more than a handful of people.

So enough already. The last thing Nikon really needs is disinformation. So enough speculation. You want to start a thread all about your theory, go right ahead, but stop perpetuating your ignorance by tying your warranty issue with this recall. You're helping absolutely no one!!

 

[Blacktop]

Your "suspicion" doesn't warrant the perpetuation of misinformation. Think what you want, wear a tinfoil hat - thinking it doesn't make it true. You talk about it as if it's happening everywhere. The only place it's being talked about is here. There are plenty of people who would love to jump all over this if it was "a thing". It's not!! Every other site speaks only of the shading issue. Why? Hmmm, maybe because that's the only thing that's being experienced by more than a handful of people.

So enough already. The last thing Nikon really needs is disinformation. So enough speculation. You want to start a thread all about your theory, go right ahead, but stop perpetuating your ignorance by tying your warranty issue with this recall. You're helping absolutely no one!!

Seriously? It is not happening only here. You can close your eyes if you want and call others tinfoil hat wearers or whatever. Your constant attack on others that don't agree with you is starting to wear a little thin and quite frankly a little tiring. For christ sake it's only a frikkin camera, but you act like the black plague is going to break out if someone happens to post up something that doesn't agree with your way of thinking.

BTW, I still suspect that I am correct!

 

[hark]

Seriously? It is not happening only here....

Can you post some links, Pete? I have searched for other D750 shutter failure problems but only come up with the service advisories. I'm interested in seeing how widespread it is.