Horoscope Fish
Senior Member
I decided to look into having the Sigma "mothership" fine tune the auto-focus on my 50mm f/1.4 Art series prime. Calling their 800 number got a me a live person after two rings. No voicemail tree, no nonsense, just a real, live human being who apparently had all the time in the world to chat me up and help me figure out how to find the serial number on my lens. Super pleasant conversation.
Cost of having Sigma fine tune my lens at all four points and update the firmware: $0
Turn around time to have the factory fine tune my lens: 1 day (received on Monday, shipped on Tuesday).
Cost of return shipping: $0
....
Cost of having Sigma fine tune my lens at all four points and update the firmware: $0
Turn around time to have the factory fine tune my lens: 1 day (received on Monday, shipped on Tuesday).
Cost of return shipping: $0
....