You are not going to believe this.

Sambr

Senior Member
Hi Sam,

I’m sorry to read about the situation you’ve recently experienced with us. Please accept our apologies for any inconvenience this may have caused.

You can send the details of the situation along with the tracking numbers to [email protected] and we’ll follow up on the situation.

To submit a claim, you can visit our website with the following link which will provide instructions on how to proceed. https://www.purolator.com/en/resources-and-support/help/file-a-claim.page

If you have any other questions, please don’t hesitate to contact me.

Best regards,

Jérémie

Social Media Coordinator / Customer Care Team

Purolator Inc.


Thank you Jeremie

Nikon is sorting it out with Purolator and I will be getting compensated very shortly.
 
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