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<blockquote data-quote="Horoscope Fish" data-source="post: 695970" data-attributes="member: 13090"><p>Well, in all honesty because while I love my Nikon camera's I'm not so much in love with Nikon's post-sale support/customer service. I watched them bury their collective heads in the sand during the D600 debacle, for instance. The D750 was tainted by service recalls and I really think we have D600 owners, who all but beat Nikon into submission over the oil splatter issue, to thank for Nikon being more responsive to the banding issue of the D750. I've seen previous promises from Nikon for great things firmware-related that have never materialized; does anyone else remember Nikon's "I AM ADVANCING" [firmware update] ad campaign? Pepperidge Farm remembers... And so do I. Nikon, though? Yeah, not so much: that campaign dissipated like a fart in a hurricane. Menu support for VR for their new pulse-motor lenses? More vapor-ware that left a lot a D7XXX users flapping in the breeze. With the exception of the D600, none of these factors taken by themselves are "gut wrenching" in my opinion, but taken as a whole I think it points to a cavalier attitude regarding consumer post-sale support. In stark contrast, look at some of the amazing firmware upgrades Fuji and Oly' (if memory serves me) users have gotten. One could, I suppose, argue that many of those features should been native when their respective bodies were released, but that's a whole 'nother kettle of fish in my opinion. The overall user-experience, post sale is what I'm pointing to and for those end-users, it has to be very exciting. It's the sort of thing that builds <em>confidence</em> in your buying decision instead of eroding it. </p><p></p><p>Now, all that being said, I will say again I am optimistic that Nikon will NOT shoot itself in the foot over supporting XQD along with CFE. I agree doing anything less borders on unthinkable, I really do. But until that firmware hits the street and actual users start reporting flawless integration, <em>on every level</em>, between the two formats, I will keep my seat in the Wait and See Camp.</p></blockquote><p></p>
[QUOTE="Horoscope Fish, post: 695970, member: 13090"] Well, in all honesty because while I love my Nikon camera's I'm not so much in love with Nikon's post-sale support/customer service. I watched them bury their collective heads in the sand during the D600 debacle, for instance. The D750 was tainted by service recalls and I really think we have D600 owners, who all but beat Nikon into submission over the oil splatter issue, to thank for Nikon being more responsive to the banding issue of the D750. I've seen previous promises from Nikon for great things firmware-related that have never materialized; does anyone else remember Nikon's "I AM ADVANCING" [firmware update] ad campaign? Pepperidge Farm remembers... And so do I. Nikon, though? Yeah, not so much: that campaign dissipated like a fart in a hurricane. Menu support for VR for their new pulse-motor lenses? More vapor-ware that left a lot a D7XXX users flapping in the breeze. With the exception of the D600, none of these factors taken by themselves are "gut wrenching" in my opinion, but taken as a whole I think it points to a cavalier attitude regarding consumer post-sale support. In stark contrast, look at some of the amazing firmware upgrades Fuji and Oly' (if memory serves me) users have gotten. One could, I suppose, argue that many of those features should been native when their respective bodies were released, but that's a whole 'nother kettle of fish in my opinion. The overall user-experience, post sale is what I'm pointing to and for those end-users, it has to be very exciting. It's the sort of thing that builds [I]confidence[/I] in your buying decision instead of eroding it. Now, all that being said, I will say again I am optimistic that Nikon will NOT shoot itself in the foot over supporting XQD along with CFE. I agree doing anything less borders on unthinkable, I really do. But until that firmware hits the street and actual users start reporting flawless integration, [I]on every level[/I], between the two formats, I will keep my seat in the Wait and See Camp. [/QUOTE]
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