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Message: <blockquote data-quote="wev" data-source="post: 579171" data-attributes="member: 16783">Well, this should be interesting. I sent back my second D5300 via my Geek Squad plan. The shutter was feeling gritty, shooting burst fast and slow and in between. In addition, I set up a a sharp black and white target with fixed lighting and shot using my 50mm on the 2nd 5300 on a tripod. It shot sharp at 1/800, f6.3, 100 ISO. I switched to the iffy 5300 with identical settings and it shot the same image at 200 ISO with a soft, overexposed image. I explained and demonstrated all this when taking in the camera.So today, I get an email (2:48 PM) that the body was being assessed for repair.I get a second email (3:22 PM) that the body had been fully repaired and sent back out to the store for pickup.Beat that NIKON.I called the Geeks to get details and, after a 20 minute wait, got hold of a human. After he finally worked his way through the records, he told me the repair was free. I told him I knew it was free, that was why I bought the plan, but wanted to know what they did in 34 minutes. He told me they replaced stuff. What stuff, I asked. He said it didn't say, they just did stuff. I gave up.Should be interesting to see what I get back.Oh and my Vanguard PH32 pan head no longer tightens on swivel and is leaking fluid at the dial. Send it back, they say, we'll see.I am very tempted to go back to watercolours.</blockquote>