Reply to thread

Message

<blockquote data-quote="papa2jaja" data-source="post: 266830" data-attributes="member: 14651"><p>I hadn't sent in my D600 because I was under the impression that in most cases they only cleaned the sensor, and in those cases where they replaced the shutter unit, it didn't improve the situation. So I cleaned the sensor myself several times. After some months, I humbly asked Nikon service whether replacing the shutter now ensures that the problem is gone (I thought by that time they had had enough time to develop a solution). I never received a reply to that email.&nbsp; I personally feel that Nikon handled this by far not customer friendly enough, and I would welcome a class action suit, if only to have experts decide whether this issue was handled properly, or not. If the court decides that this was handled properly, then we all have to accept that. But if the court says this was not dealt with appropriately, then I think the companies we buy from have learnt something for future cases.&nbsp; That said, maybe after a court decision, I would also get a reply to another email enquiry... and would finally have hope to get a usable camera.&nbsp; That said, please note that I purchased a D800 because of the D600 dilemma. I have nothing against Nikon, they make great cameras. But I'd welcome a court decision regarding whether Nikon handled this matter appropriately.</p></blockquote><p></p>

[QUOTE="papa2jaja, post: 266830, member: 14651"] I hadn't sent in my D600 because I was under the impression that in most cases they only cleaned the sensor, and in those cases where they replaced the shutter unit, it didn't improve the situation. So I cleaned the sensor myself several times. After some months, I humbly asked Nikon service whether replacing the shutter now ensures that the problem is gone (I thought by that time they had had enough time to develop a solution). I never received a reply to that email. I personally feel that Nikon handled this by far not customer friendly enough, and I would welcome a class action suit, if only to have experts decide whether this issue was handled properly, or not. If the court decides that this was handled properly, then we all have to accept that. But if the court says this was not dealt with appropriately, then I think the companies we buy from have learnt something for future cases. That said, maybe after a court decision, I would also get a reply to another email enquiry... and would finally have hope to get a usable camera. That said, please note that I purchased a D800 because of the D600 dilemma. I have nothing against Nikon, they make great cameras. But I'd welcome a court decision regarding whether Nikon handled this matter appropriately. [/QUOTE]

Verification