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Message: <blockquote data-quote="hark" data-source="post: 266167" data-attributes="member: 13196">Nikon certainly has taken a beating over how it handled the dust/oil problem on the D600, and rightly so. Initially I had my fair share of headaches dealing with them, too. I don't know if it has anything to do with how they train their employees--some were much better with handling problems than others. Some members here know Nikon took back my D600 and issued a refund. The extended warranty didn't get refunded although Nikon told me to send them a copy of my invoice for the D610--upon doing that they would send me a letter stating it would have a 2-year extended warranty added from the date of its purchase. I decided to wait until after the initial 30-day return policy just to be sure I'd be keeping this one. Well...with all the snow and everything else on my plate, I forgot about giving Nikon that information. Within the past couple of days I received an email from one of the top supervisors who requested that I submit the info! My last dealing with Nikon was in late November so I was surprised to receive this follow up; however, it shows that they are taking the initiative to helping their customers.And for the record, I have no complaints about the D610. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink    ;)" loading="lazy" data-shortname=";)" /></blockquote>