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Nikon DSLR Cameras
D600/D610
Should there be a class action suit against Nikon for the D600
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<blockquote data-quote="BackdoorArts" data-source="post: 220819" data-attributes="member: 9240"><p>In this crappy economy everyone is pinching pennies, so you only get what you fight for and nothing more - because <em>nobody</em> is giving anything away. </p><p></p><p>I had a bad D600. Nikon handled it in 2 trips through warranty service. It sucked being without my camera for 7 weeks, but they did their job. I was an early adopter and jumped on a great price last December, and being first on the block often comes at a cost. I accept that, as do many other D600 owners who experienced the problem. The system, such as it is, works, and I have a camera that works as well as anyone who never went through this. I paid $2000 with the kit lens and hell yes, I got my money's worth. </p><p></p><p>If somehow the numbers even justified a lawsuit, which I strongly expect they don't, you'd need to prove that Nikon knowingly foisted crap on the market and then did nothing to fix it. They obviously haven't done the second part, and good luck proving the first. We're a nation of whiners who expect personal justice for next to nothing. </p><p></p><p>If you bought a D600 blind to this issue you either went in knee-jerk, before any real feedback came in (like me), or you didn't do your research, and either way you're the only one to blame. And if you did your research then you either ignored the warnings or thought you'd be OK because you "got a more recent unit" - even though no one ever said the problem was fixed. Again, no one to blame but yourself. If you want to feel bad, go ahead, but it's a private pitty party. I'll say it until I'm blue in the face, Nikon is working within the parameters of the warranty agreement you accepted when you purchased their product, and while you might want them with all your heart to treat you like someone special and fix your particular situation differently, they are under no obligation to do so, nor should they be. Want to bitch? Do it after you get it back for the 3rd or 4th time and it's still not working and they're not willing to do anything more than have you send it in again. Expecting anything else just tacks on "unreasonable" to the "unlucky" you're already wearing. </p><p></p><p>I've said it, and others have as well - pick up the phone and speak to someone in Customer Relations. Let them know the details of your situation in a calm and respectful manner. Let them know that this is a make or break deal for you in terms of your relationship with the company <em>(if that's true</em>), and let them know about what you've spent and plan to spend in the recent past/future with them <em>(if that's true)</em> and how their part in this will impact any future dealings you have with the company. Or just sell the lot of it and go somewhere else. As has been mentioned, money talks. Having worked with customer relations in the past, however, you need to know that some of the best decisions a company can make is knowing which customers to let go, and an angry customer with no real history with the company is one of them.</p></blockquote><p></p>
[QUOTE="BackdoorArts, post: 220819, member: 9240"] In this crappy economy everyone is pinching pennies, so you only get what you fight for and nothing more - because [I]nobody[/I] is giving anything away. I had a bad D600. Nikon handled it in 2 trips through warranty service. It sucked being without my camera for 7 weeks, but they did their job. I was an early adopter and jumped on a great price last December, and being first on the block often comes at a cost. I accept that, as do many other D600 owners who experienced the problem. The system, such as it is, works, and I have a camera that works as well as anyone who never went through this. I paid $2000 with the kit lens and hell yes, I got my money's worth. If somehow the numbers even justified a lawsuit, which I strongly expect they don't, you'd need to prove that Nikon knowingly foisted crap on the market and then did nothing to fix it. They obviously haven't done the second part, and good luck proving the first. We're a nation of whiners who expect personal justice for next to nothing. If you bought a D600 blind to this issue you either went in knee-jerk, before any real feedback came in (like me), or you didn't do your research, and either way you're the only one to blame. And if you did your research then you either ignored the warnings or thought you'd be OK because you "got a more recent unit" - even though no one ever said the problem was fixed. Again, no one to blame but yourself. If you want to feel bad, go ahead, but it's a private pitty party. I'll say it until I'm blue in the face, Nikon is working within the parameters of the warranty agreement you accepted when you purchased their product, and while you might want them with all your heart to treat you like someone special and fix your particular situation differently, they are under no obligation to do so, nor should they be. Want to bitch? Do it after you get it back for the 3rd or 4th time and it's still not working and they're not willing to do anything more than have you send it in again. Expecting anything else just tacks on "unreasonable" to the "unlucky" you're already wearing. I've said it, and others have as well - pick up the phone and speak to someone in Customer Relations. Let them know the details of your situation in a calm and respectful manner. Let them know that this is a make or break deal for you in terms of your relationship with the company [I](if that's true[/I]), and let them know about what you've spent and plan to spend in the recent past/future with them [I](if that's true)[/I] and how their part in this will impact any future dealings you have with the company. Or just sell the lot of it and go somewhere else. As has been mentioned, money talks. Having worked with customer relations in the past, however, you need to know that some of the best decisions a company can make is knowing which customers to let go, and an angry customer with no real history with the company is one of them. [/QUOTE]
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Nikon DSLR Cameras
D600/D610
Should there be a class action suit against Nikon for the D600
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