Setting up email

Welshy74

Senior Member
[FONT=&quot]Hi all. I am currently use View NX2 as my initial point of call for my image uploads. I have tried to email some images using the email option but cannot as I get - " Could not start the email program. Make sure you have selected a default email programme and that programme is set up correctly". [/FONT]
[FONT=&quot]
[/FONT]

[FONT=&quot]Does anybody know how I check and rectify this? I use gmail and hotmail if that helps.[/FONT]
 

Marilynne

Administrator
Staff member
Super Mod
Contributor
According to ViewNX2 Help window, these are the only supported e-mail software. Hope this helps

Supported e-mail software is as follows:

  • Windows 8.1: Outlook 2013
  • Windows 7: Windows Live Mail, Thunderbird ESR
  • Windows Vista: Windows Mail, Thunderbird ESR
  • Mac OS: Mail, Entourage 2008, Outlook for Mac 2011, Thunderbird ESR
 

Welshy74

Senior Member
Thanks for that. But the issue I have is setting up my default email. When I click email I get the above text. The same with LR :(
 

PapaST

Senior Member
So what operating system are you using? Whenever a program gives you the error you described it's because your computer has never been setup or was incorrectly setup with an email client like the ones listed by Marilynne. You use gmail and hotmail so your best bet (if you're using for example windows 8.1) is to setup Outlook 2013 and configure that to access your gmail/hotmail account. Once that is setup, and you initiate the "email picture" option within NX2 it should open up your computer's default email client (Outlook in this example). I'm fairly certain that the email function cannot initiate an email from a web based portal.
 
Top