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<blockquote data-quote="sonicbuffalo_RIP" data-source="post: 297547" data-attributes="member: 21543">We always seem to hear the bad, but today I have great news.&nbsp; When I backed up my Grand Canyon, Las Vegas, and San Diego pictures a year ago, I figured they were secure.&nbsp; When I reconfigured my Photoshop Elements folders and was setting up my Lightroom files, for some reason, the Grand Canyon and the rest of our beautiful western trip were not restored, for some reason.Today I called Seagate technical support and he walked me through some things I didn't know about the Sseagate 1 TB external hard drive, and presto, all of my supposed lost files were recovered.&nbsp; The support specialist was very efficient, polite, and knowledgable.&nbsp; In all, I'd say I would be very comfortable dealing with Seagate in the future.&nbsp; In all, I now have 9000 photos to wade through, and I think 1 or 2 should be decent enough to post.&nbsp; They were, unfortunately shot as jpeg, and with my D5100, but there are some very nice pictures including the seals laying on the rocks in LaJolla.&nbsp; Last year at this time, we were driving to El Paso to see our son and daughter-in-law.&nbsp; We saw our son being deployed to Afghanistan, and were there for the birth of our grandson, Gavin, in May, about 3 weeks after our son was sent overseas.Anyway, there were some great pictures, and I'm glad I backed them up with Seagate.<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite6" alt=":cool:" title="Cool&nbsp; &nbsp; :cool:" loading="lazy" data-shortname=":cool:" /></blockquote>

[QUOTE="sonicbuffalo_RIP, post: 297547, member: 21543"] We always seem to hear the bad, but today I have great news. When I backed up my Grand Canyon, Las Vegas, and San Diego pictures a year ago, I figured they were secure. When I reconfigured my Photoshop Elements folders and was setting up my Lightroom files, for some reason, the Grand Canyon and the rest of our beautiful western trip were not restored, for some reason. Today I called Seagate technical support and he walked me through some things I didn't know about the Sseagate 1 TB external hard drive, and presto, all of my supposed lost files were recovered. The support specialist was very efficient, polite, and knowledgable. In all, I'd say I would be very comfortable dealing with Seagate in the future. In all, I now have 9000 photos to wade through, and I think 1 or 2 should be decent enough to post. They were, unfortunately shot as jpeg, and with my D5100, but there are some very nice pictures including the seals laying on the rocks in LaJolla. Last year at this time, we were driving to El Paso to see our son and daughter-in-law. We saw our son being deployed to Afghanistan, and were there for the birth of our grandson, Gavin, in May, about 3 weeks after our son was sent overseas. Anyway, there were some great pictures, and I'm glad I backed them up with Seagate.:cool: [/QUOTE]

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