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<blockquote data-quote="dragion" data-source="post: 304663" data-attributes="member: 11721"><p>Angry & confused!</p><p></p><p>I received the Sony NEX-6 via UPS from Best Buy.</p><p>The issue I'm having is that the exterior box was previously opened to be inspected by UPS..."Contents Audited For Accuracy Sealed with Tamper Evident Tape" was on every seam.</p><p>Inside the OEM camera box was contained inside without any protective packaging material...camera box was loose.</p><p>Opening the camera box, I find the battery missing from it's contents with just the empty yellow plastic bag inside...camera was missing all the stickers and labels...as if they were removed...why?</p><p>The rest of the contents were there and untouched.</p><p>I find the battery "inside" the camera.</p><p>Turn power on...no power.</p><p>Fully charge the battery...and turn the camera on.</p><p>Goes directly to "ready" for shooting. Isn't it suppose to start with set up...clock, location...etc.?</p><p></p><p>I call Best Buy and spoke to CSR & also a Supervisor regarding this issue...nothing they can do but have me return the camera.</p><p>They no longer have anymore available for exchange.</p><p></p><p>I have yet to contact UPS regarding the reason for the package to be inspected...it's shipping destination was from within the USA.</p><p></p><p>So far, I have not experienced any issues with the NEX-6 and seems to operating properly.</p><p>I've try checking the shutter count at <a href="http://tools.science.si/index.php" target="_blank">SONY Alpha shutter count tool</a> and this is my results:</p><p></p><p></p><p><span style="color: #000000"><span style="font-family: 'Times'">Detected Camera model : NEX-6</span></span></p><p><span style="color: #000000"><span style="font-family: 'Times'"><strong>Shutter actuations made up to file DSC00113.JPG: 46</strong></span></span></p><p><span style="color: #000000"><span style="font-family: 'Times'">| | | | Sony_Tag9050_0x0032 = 46</span></span></p><p><span style="color: #000000"><span style="font-family: 'Times'">| | | | Sony_Tag9050_0x0033 = 0</span></span></p><p><span style="color: #000000"><span style="font-family: 'Times'">| | | | Sony_Tag9050_0x0034 = 0</span></span></p><p><span style="color: #000000"><span style="font-family: 'Times'">(65536 * 0) + (256 * 0) + 46 = 46</span></span></p><p><span style="color: #000000"><span style="font-family: 'Times'"></span></span></p><p><span style="color: #000000"><span style="font-family: 'Times'"></span></span><span style="color: #000000"><span style="font-family: 'verdana'">The SD card has photos previously taken from the NEX-5T.</span></span></p><p><span style="color: #000000"><span style="font-family: 'verdana'">Is this information accurate?</span></span></p><p><span style="color: #000000"><span style="font-family: 'verdana'"></span></span></p><p><span style="color: #000000"><span style="font-family: 'verdana'">I'm debating if I should keep it or send it back.</span></span></p><p><span style="color: #000000"><span style="font-family: 'verdana'"></span></span></p><p><span style="color: #000000"><span style="font-family: 'verdana'">Any suggestion on what I should do?</span></span></p></blockquote><p></p>
[QUOTE="dragion, post: 304663, member: 11721"] Angry & confused! I received the Sony NEX-6 via UPS from Best Buy. The issue I'm having is that the exterior box was previously opened to be inspected by UPS..."Contents Audited For Accuracy Sealed with Tamper Evident Tape" was on every seam. Inside the OEM camera box was contained inside without any protective packaging material...camera box was loose. Opening the camera box, I find the battery missing from it's contents with just the empty yellow plastic bag inside...camera was missing all the stickers and labels...as if they were removed...why? The rest of the contents were there and untouched. I find the battery "inside" the camera. Turn power on...no power. Fully charge the battery...and turn the camera on. Goes directly to "ready" for shooting. Isn't it suppose to start with set up...clock, location...etc.? I call Best Buy and spoke to CSR & also a Supervisor regarding this issue...nothing they can do but have me return the camera. They no longer have anymore available for exchange. I have yet to contact UPS regarding the reason for the package to be inspected...it's shipping destination was from within the USA. So far, I have not experienced any issues with the NEX-6 and seems to operating properly. I've try checking the shutter count at [URL="http://tools.science.si/index.php"]SONY Alpha shutter count tool[/URL] and this is my results: [COLOR=#000000][FONT=Times]Detected Camera model : NEX-6[/FONT][/COLOR] [COLOR=#000000][FONT=Times][B]Shutter actuations made up to file DSC00113.JPG: 46[/B][/FONT][/COLOR] [COLOR=#000000][FONT=Times]| | | | Sony_Tag9050_0x0032 = 46[/FONT][/COLOR] [COLOR=#000000][FONT=Times]| | | | Sony_Tag9050_0x0033 = 0[/FONT][/COLOR] [COLOR=#000000][FONT=Times]| | | | Sony_Tag9050_0x0034 = 0[/FONT][/COLOR] [COLOR=#000000][FONT=Times](65536 * 0) + (256 * 0) + 46 = 46 [/FONT][/COLOR][COLOR=#000000][FONT=verdana]The SD card has photos previously taken from the NEX-5T.[/FONT][/COLOR] [COLOR=#000000][FONT=verdana]Is this information accurate? I'm debating if I should keep it or send it back. Any suggestion on what I should do?[/FONT][/COLOR] [/QUOTE]
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