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onOne Perfect Browse 9 for free
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<blockquote data-quote="Carroll" data-source="post: 447228" data-attributes="member: 9246"><p>I emailed on1 support this morning (5-1-15) 5.29 AM, and received an answer at 11:12 AM.</p><p><strong></strong></p><p><strong>My email to on1 support:</strong></p><p><em></em></p><p><em><span style="font-family: 'sans-serif'">Thank you for offering Perfect Browse 9 free.</span></em></p><p><em><span style="font-family: 'sans-serif'"></span></em></p><p><em><span style="font-family: 'sans-serif'">My antivirus program, Norton 360 will not allow me to install it, and immediately after download, deletes it.</span></em></p><p><em><span style="font-family: 'sans-serif'"></span></em></p><p><em><span style="font-family: 'sans-serif'">Norton tells me Perfect Browse 9 Free is unsafe.</span></em></p><p><em><span style="font-family: 'sans-serif'"></span></em></p><p><em><span style="font-family: 'sans-serif'">I would like to use it, and realize I can override Norton and go ahead and install it, however, other users (on Nikonites Photography Forum) tell me that the software causes their computer to lock up.</span></em></p><p><em><span style="font-family: 'sans-serif'"></span></em></p><p><em><span style="font-family: 'sans-serif'">Not sure what to do. Any suggestions?</span></em></p><p><strong><span style="color: #0000cd"></span></strong></p><p><strong><span style="color: #0000cd">Here is their response:</span></strong></p><p><span style="color: #b22222"></span></p><p><span style="color: #b22222"><em><strong>Hello Carroll, </strong></em></span><em><strong><span style="color: #b22222"></span></strong></em></p><p><em><strong><span style="color: #b22222"></span></strong></em></p><p><em><strong><span style="color: #b22222">Thank you for using onOne Software! We apologize for the frustration, but this is a false positive by your Norton Antivirus. There is nothing malicious or harmful to you computer in the download or install of our software. Please temporarily disable your antivirus software prior to downloading and installing the program. We apologize for this inconvenience, if there is anything else we can do for you please feel free to send us an email. </span></strong></em></p><p><em><strong><span style="color: #b22222"></span></strong></em></p><p><em><strong><span style="color: #b22222"></span></strong></em><span style="color: #000000"><em><strong><span style="color: #b22222">Thank you for contacting us. Have you tried searching our support page? For future reference, you can find the solutions to many error messages on the page below: </span></strong></em></span></p><p> <span style="color: #000000"></span></p><p><span style="color: #000000"></span></p><p> <span style="color: #000000"></span><a href="http://www.on1.com/support/" target="_blank"><span style="color: #006400">Support ? onOne Software</span></a></p><p><a href="http://www.on1.com/support/" target="_blank"><span style="color: #006400"></span></a></p></blockquote><p></p>
[QUOTE="Carroll, post: 447228, member: 9246"] I emailed on1 support this morning (5-1-15) 5.29 AM, and received an answer at 11:12 AM. [B] My email to on1 support:[/B] [I] [FONT=sans-serif]Thank you for offering Perfect Browse 9 free. My antivirus program, Norton 360 will not allow me to install it, and immediately after download, deletes it. Norton tells me Perfect Browse 9 Free is unsafe. I would like to use it, and realize I can override Norton and go ahead and install it, however, other users (on Nikonites Photography Forum) tell me that the software causes their computer to lock up. Not sure what to do. Any suggestions?[/FONT][/I] [B][COLOR=#0000cd] Here is their response:[/COLOR][/B] [COLOR=#b22222] [I][B]Hello Carroll, [/B][/I][/COLOR][I][B][COLOR=#b22222] [/COLOR][/B][/I] [I][B][COLOR=#b22222]Thank you for using onOne Software! We apologize for the frustration, but this is a false positive by your Norton Antivirus. There is nothing malicious or harmful to you computer in the download or install of our software. Please temporarily disable your antivirus software prior to downloading and installing the program. We apologize for this inconvenience, if there is anything else we can do for you please feel free to send us an email. [/COLOR][/B][/I] [I][B][COLOR=#b22222] [/COLOR][/B][/I][COLOR=#000000][I][B][COLOR=#b22222]Thank you for contacting us. Have you tried searching our support page? For future reference, you can find the solutions to many error messages on the page below: [/COLOR][/B][/I] [/COLOR][URL="http://www.on1.com/support/"][COLOR=#006400]Support ? onOne Software [/COLOR][/URL] [/QUOTE]
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