Forums
New posts
Search forums
What's new
New posts
New media
New media comments
New profile posts
Latest activity
Media
New media
New comments
Search media
Members
Current visitors
New profile posts
Search profile posts
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Forums
Nikon DSLR Cameras
D600/D610
Oil spots/AF issues--called Nikon for service
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="hark" data-source="post: 216347" data-attributes="member: 13196"><p>The past couple of weeks have been difficult. One of my beloved cats of 9-1/2 years died on Monday, and this morning my mom's fiance died. :sorrow:</p><p></p><p>Once I uploaded a new unedited photo for Nikon to review, it was sent off to their corporate headquarters. The supervisor has been terrific by posting updates. Today I received a message that Nikon would issue a refund, but I had to pursue what to do about the extended warranty that I purchased for my D600 (the camera is still under its original 1-year warranty). </p><p></p><p>Nikon won't issue a refund for the warranty, but because I want to replace the camera with a D610, they will send me a letter which will acknowledge an additional 2-year extended warranty for the D610 after I submit proof-of-purchase. </p><p></p><p>The way B&H wrote out their invoice, I was charged $1996.95 for the camera body, but because they threw in some freebies such as a Lowepro camera bag, a SanDisk memory card, and a non-Nikon extra battery, the camera was listed as $1888.10. So that's the amount of a refund I will receive. </p><p></p><p>Thank you, Nikon, for stepping up and resolving the issue. The supervisor who got involved has been stellar! <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big grin :D" loading="lazy" data-shortname=":D" /> The D600 takes amazing photos, but after having 2 shutters and a sensor replaced with the problem still existing, I am glad they will take the camera back. Tomorrow I plan to get the D600 packaged up and shipped out then they should receive it on Monday. It will take a couple of weeks for the Nikon rep to get a check in hand, so hopefully by Thanksgiving I will receive a refund. </p><p></p><p>Thank you to everyone here at Nikonites who've had my back and expressed support...especially Rick M who kept telling me to pursue a refund if it didn't get fixed properly. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /> I appreciate all the information from everyone. </p><p></p><p>Warm Regards,</p><p>hark</p></blockquote><p></p>
[QUOTE="hark, post: 216347, member: 13196"] The past couple of weeks have been difficult. One of my beloved cats of 9-1/2 years died on Monday, and this morning my mom's fiance died. :sorrow: Once I uploaded a new unedited photo for Nikon to review, it was sent off to their corporate headquarters. The supervisor has been terrific by posting updates. Today I received a message that Nikon would issue a refund, but I had to pursue what to do about the extended warranty that I purchased for my D600 (the camera is still under its original 1-year warranty). Nikon won't issue a refund for the warranty, but because I want to replace the camera with a D610, they will send me a letter which will acknowledge an additional 2-year extended warranty for the D610 after I submit proof-of-purchase. The way B&H wrote out their invoice, I was charged $1996.95 for the camera body, but because they threw in some freebies such as a Lowepro camera bag, a SanDisk memory card, and a non-Nikon extra battery, the camera was listed as $1888.10. So that's the amount of a refund I will receive. Thank you, Nikon, for stepping up and resolving the issue. The supervisor who got involved has been stellar! :D The D600 takes amazing photos, but after having 2 shutters and a sensor replaced with the problem still existing, I am glad they will take the camera back. Tomorrow I plan to get the D600 packaged up and shipped out then they should receive it on Monday. It will take a couple of weeks for the Nikon rep to get a check in hand, so hopefully by Thanksgiving I will receive a refund. Thank you to everyone here at Nikonites who've had my back and expressed support...especially Rick M who kept telling me to pursue a refund if it didn't get fixed properly. :) I appreciate all the information from everyone. Warm Regards, hark [/QUOTE]
Verification
Post reply
Forums
Nikon DSLR Cameras
D600/D610
Oil spots/AF issues--called Nikon for service
Top
