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Nikon refused Cashback
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<blockquote data-quote="Steptoe1962" data-source="post: 318574" data-attributes="member: 24784"><p>A few weeks ago I was looking for a telephoto lens, looking at the Currys PC World site I saw a Nikon 55-200 non VR DX lens for £129. <strong>The site clearly stated that this was part of Nikons 2014 Cashback scheme and I could claim £20 cashback.</strong></p><p></p><p>So I went on the Nikon site filled in the form and added a scan of the receipt and guarantee. After over a week they got back to me claiming that the scan was unreadable, which was nonsense.</p><p>I went to the local library and photocopied the documents and sent them back by mail. Another week passed and Nikon returned the documents with a letter claiming that only the VR lens was included in the Cashback scheme but I could appeal.</p><p></p><p>So once again I resent the documents along with a letter stating that Currys PC World site clearly said that this lens was included. However on looking at the site I noted that the Cashback offer has now been removed!.</p><p></p><p>A couple of days ago Nikon e mailed me and told me -<u> rather abruptly I felt</u> that I should contact Currys PC World -<strong> so much for customer loyalty</strong> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown :(" loading="lazy" data-shortname=":(" /></p></blockquote><p></p>
[QUOTE="Steptoe1962, post: 318574, member: 24784"] A few weeks ago I was looking for a telephoto lens, looking at the Currys PC World site I saw a Nikon 55-200 non VR DX lens for £129. [B]The site clearly stated that this was part of Nikons 2014 Cashback scheme and I could claim £20 cashback.[/B] So I went on the Nikon site filled in the form and added a scan of the receipt and guarantee. After over a week they got back to me claiming that the scan was unreadable, which was nonsense. I went to the local library and photocopied the documents and sent them back by mail. Another week passed and Nikon returned the documents with a letter claiming that only the VR lens was included in the Cashback scheme but I could appeal. So once again I resent the documents along with a letter stating that Currys PC World site clearly said that this lens was included. However on looking at the site I noted that the Cashback offer has now been removed!. A couple of days ago Nikon e mailed me and told me -[U] rather abruptly I felt[/U] that I should contact Currys PC World -[B] so much for customer loyalty[/B] :( [/QUOTE]
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