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Nikon DSLR Cameras
General Digital SLR Cameras
Nikon or Mack Warranty?
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<blockquote data-quote="rocketman122" data-source="post: 440674" data-attributes="member: 14443"><p>I live overseas so take it with a grain of salt. nikon here is incompetent and ripoff artists supreme. mack said you first try to get repair through them. if they wont honor it then you go to the authorized mack repair place. ironic though that the mack authorized repair lab (not owned by mack but they authorize repair and pay them for it) is the best in the country here and they actually do repair for nikon here because they are so incompetent. heavier repairs are sent out to nikon japan. this is repairs that require specialized equipment. when my 28-70 AFS gave up, no one here was going to repair it. because they dont have the proper equipment. thats why I sent it to NRC in taiwan. they wanted to charge me an arm and a leg. it was not under warranty, obviously</p><p></p><p>getting abck to your question, yes they will repair it. the VIP diamond level is if it has impact damage. example, falls from your hand, falls over, falls in the sea, gets dinged. meaning, physical and technical problems.</p><p>they repaired the shutters under the regular warranty but I now only buy the VIP diamond because its a small price to pay for that peace of mind that if the camera falls, im covered. the gear costs $2000 so whats $160 extra. thats why I ONLY buy grey market. never used nikon USA warranty when I lived in the US though but from what I see CS quality can be great and just as much crap.</p></blockquote><p></p>
[QUOTE="rocketman122, post: 440674, member: 14443"] I live overseas so take it with a grain of salt. nikon here is incompetent and ripoff artists supreme. mack said you first try to get repair through them. if they wont honor it then you go to the authorized mack repair place. ironic though that the mack authorized repair lab (not owned by mack but they authorize repair and pay them for it) is the best in the country here and they actually do repair for nikon here because they are so incompetent. heavier repairs are sent out to nikon japan. this is repairs that require specialized equipment. when my 28-70 AFS gave up, no one here was going to repair it. because they dont have the proper equipment. thats why I sent it to NRC in taiwan. they wanted to charge me an arm and a leg. it was not under warranty, obviously getting abck to your question, yes they will repair it. the VIP diamond level is if it has impact damage. example, falls from your hand, falls over, falls in the sea, gets dinged. meaning, physical and technical problems. they repaired the shutters under the regular warranty but I now only buy the VIP diamond because its a small price to pay for that peace of mind that if the camera falls, im covered. the gear costs $2000 so whats $160 extra. thats why I ONLY buy grey market. never used nikon USA warranty when I lived in the US though but from what I see CS quality can be great and just as much crap. [/QUOTE]
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Nikon DSLR Cameras
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Nikon or Mack Warranty?
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