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Message: <blockquote data-quote="hark" data-source="post: 763509" data-attributes="member: 13196">I have reached no end of frustration with the Nikon Repair Rep. Supposedly they can't see any softness in the images I submitted although I sent close up images which show the lens focuses normallyyet images taken from a distance are soft (it's always been the distance ones that don't focus well). But more importantly, he is ignoring my repeated question as to why he isn't address the VR issue. It was included when I sent in the lens the first time, and as soon as I realized it was omitted from the service order, I called a second and third time trying to get it added to the repair. I even wound up with more than one repair order number due to my calls. It shouldn't take the Normal VR an extra second or two to settle down before the shutter is pressed when the Sport VR works properly. Images taken with the Normal VR have a tendency to jump around inside the viewfinder and aren't always in focus unless I hold down the button and wait longer than usual for the image to settle. He wanted me to turn off the AF Tuning. I did that and submitted images yet received another request for the same thing. I've never had any luck with getting a repair done correctly the first time. In the past, the repairs that weren't successful the first time were my D600 (3 failed repairs), 20mm f/2.8 lens, SB-910, and now this lens. :grief:</blockquote>