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<blockquote data-quote="hark" data-source="post: 755548" data-attributes="member: 13196"><p>They couldn't find anything wrong with the AF stating it was within specs. And the VR issue wasn't even logged in despite several phone calls on my part. They cleaned the glass and tested the AF. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown :(" loading="lazy" data-shortname=":(" /></p><p></p><p>Yesterday when I called, the rep said he didn't have access to the work order - and by that time the lens was ready to be shipped back to me. So I'm guessing he just didn't want to take responsibility for their lack of follow through. </p><p></p><p>Today when I called after reading the invoice, the rep said they adjusted the AF. Yet that isn't indicated on my invoice at all. I haven't yet tested the lens, and with tomorrow's forecast of rain and Friday's forecast of possible snow, I will probably have to wait until the weekend. It's just after having a bad experience with my D600 (oil spot issue from the shutter with 3 failed repairs) and the repair to my 20mm lens that resulted in a HUGE dust bunny inside the rear element (which required that lens to be sent back again), I'm not a fan of their service department. Even my SB910 that was repaired when it stopped working only allowed me 100 flash images (not even in quick succession) before it failed again.</p><p></p><p>So this is now my 4th repair that wasn't addressed properly.</p></blockquote><p></p>
[QUOTE="hark, post: 755548, member: 13196"] They couldn't find anything wrong with the AF stating it was within specs. And the VR issue wasn't even logged in despite several phone calls on my part. They cleaned the glass and tested the AF. :( Yesterday when I called, the rep said he didn't have access to the work order - and by that time the lens was ready to be shipped back to me. So I'm guessing he just didn't want to take responsibility for their lack of follow through. Today when I called after reading the invoice, the rep said they adjusted the AF. Yet that isn't indicated on my invoice at all. I haven't yet tested the lens, and with tomorrow's forecast of rain and Friday's forecast of possible snow, I will probably have to wait until the weekend. It's just after having a bad experience with my D600 (oil spot issue from the shutter with 3 failed repairs) and the repair to my 20mm lens that resulted in a HUGE dust bunny inside the rear element (which required that lens to be sent back again), I'm not a fan of their service department. Even my SB910 that was repaired when it stopped working only allowed me 100 flash images (not even in quick succession) before it failed again. So this is now my 4th repair that wasn't addressed properly. [/QUOTE]
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