Nikon D7500 stuck on "Focus mode/AF-area mode" screen. Any help please.

[Sreehariavikkal]

It's stuck in this screen and no other buttons are working including menu. I am able to take photos, but can't see it.
The greens reset buttons are irresponsive, tried removing battery, charging it and turned on/off several time. Any help please? Thanks in advance!

 

[Needa]

You could give this a try

Not sure if this is relevant to this make/model, but on Canon body, I was able to reset things by doing the following: 1. Switch off, 2. remove battery and card 3. switch on 4. Hold down the shutter for at least 15 seconds 5. switch off 6. re-instal battery and card 7. switch on and keep your fingers crossed.
It worked for me and cleared unusual issues I was having with it.
This was apparently a suggestion from a technician in one of their factories and was not widely known in the public domain. It makes you wonder if this is what they do when people send their cameras in for a repair costing a fortune

If it doesn't work repeat the above but do not reinstall the card before turning back on.

Is it under warranty? May need service.

 

[Marilynne]

Welcome!

Please let us know if this works for you.

Also, please feel free to introduce yourself here - new member

 

[Sreehariavikkal]

You could give this a try



If it doesn't work repeat the above but do not reinstall the card before turning back on.

Is it under warranty? May need service.

Thank you. Tried everything bud and no help. Seems like it need a service and is out of warranty

 

[TwistedThrottle]

Have you checked that there are no switches stuck in between positions? There could be some gunk built up under a button preventing any other input from another button press. You could carefully swab some alcohol around the buttons with a qtip, (I'd start with the focus mode button) to try to ungunk a stuck button, just be careful not to use too much alcohol or pressure. Afterwards, give each button a press and roll with your finger, allowing the button to snap back with the idea the button will unstuck itself from its bottomed out position.
A frozen camera is no fun. Fingers crossed for ya!

 

[Sreehariavikkal]

Have you checked that there are no switches stuck in between positions? There could be some gunk built up under a button preventing any other input from another button press. You could carefully swab some alcohol around the buttons with a qtip, (I'd start with the focus mode button) to try to ungunk a stuck button, just be careful not to use too much alcohol or pressure. Afterwards, give each button a press and roll with your finger, allowing the button to snap back with the idea the button will unstuck itself from its bottomed out position.
A frozen camera is no fun. Fingers crossed for ya!

Yes, I have tried as per your instructions and still not working. I am able to look through view finder and focus and click. But nothing else works. Thank you for trying to help man

 

[Clovishound]

Sometimes an issue is simple and can be easily remedied by the user. Sometimes it requires a trip back to the mother ship.

Hope you get this sorted without too much of a drain on your wallet.

 

[Sreehariavikkal]

Sometimes an issue is simple and can be easily remedied by the user. Sometimes it requires a trip back to the mother ship.

Hope you get this sorted without too much of a drain on your wallet.

Hopefully it's a quick fix! Thanks.