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<blockquote data-quote="d131979" data-source="post: 297850" data-attributes="member: 9546">Dear Friends,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; I gave my camera to service in Nikon Service center in Bangalore, India Before sending it to the service center my shutter count was 16,390 after I got back the camera from the service center, the shutter count showed 16404, i immediately called the service center in Bangalore, India and told them that the shutter count remains almost the same and i think you guys have not changed the shutter mechanism.Also in the Job sheet they dint mention that they have replaced the shutter mechanism, it only says that cleaning has been done. But the service engineer told me that it has been changed.The email i received is as followsDear Mr. Kumar,&nbsp;In reference to your query, we like to inform you that service engineer has replaced the shutter mechanism with the upgraded one as per the precautionary measure.&nbsp;As per the instruction, the shutter count remains same as it was before the change of shutter, therefore, service team has done the necessary.&nbsp;Therefore, we expect your kind understand as we don’t want our valuable customers to suffer.&nbsp;Please note that NIKON SUPPORT email address is changed to <a href="mailto:nindsupport@nikon.com">nindsupport@nikon.com</a>.&nbsp;Thanks &amp; Regards,NIND SUPPORTHow is it possible, if they have changed the shutter mechanism wont is show the shutter count from one? How can we believe Nikon, are they cheating me!!!! can someone please share their knowledge on this matter, I am really confused.RegardsDeepak</blockquote>

[QUOTE="d131979, post: 297850, member: 9546"] Dear Friends, I gave my camera to service in Nikon Service center in Bangalore, India Before sending it to the service center my shutter count was 16,390 after I got back the camera from the service center, the shutter count showed 16404, i immediately called the service center in Bangalore, India and told them that the shutter count remains almost the same and i think you guys have not changed the shutter mechanism. Also in the Job sheet they dint mention that they have replaced the shutter mechanism, it only says that cleaning has been done. But the service engineer told me that it has been changed. The email i received is as follows Dear Mr. Kumar, In reference to your query, we like to inform you that service engineer has replaced the shutter mechanism with the upgraded one as per the precautionary measure. As per the instruction, the shutter count remains same as it was before the change of shutter, therefore, service team has done the necessary. Therefore, we expect your kind understand as we don’t want our valuable customers to suffer. Please note that NIKON SUPPORT email address is changed to [EMAIL="nindsupport@nikon.com"]nindsupport@nikon.com[/EMAIL]. Thanks & Regards, NIND SUPPORT How is it possible, if they have changed the shutter mechanism wont is show the shutter count from one? How can we believe Nikon, are they cheating me!!!! can someone please share their knowledge on this matter, I am really confused. Regards Deepak [/QUOTE]

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