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Message: <blockquote data-quote="Sandpatch" data-source="post: 342592" data-attributes="member: 10543">When my shutter failed, I chose Nikon to repair it.  My only complaint was with the woman who fielded my phone call.  As with so many customer "service" centers these days, she asked me dozens of bone-headed questions.  I finally grew weary of the Photography 101 drill and helped her to understand that I was not a beginner and knew absolutely what the problem was.  She then reluctantly shifted gears and told me what I needed.The repair took about three weeks and was sound <knocking on wood>.</blockquote>