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New D810 hardware issues
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<blockquote data-quote="woodspiral" data-source="post: 585190" data-attributes="member: 42800"><p>Thank you for your positive replies everyone. </p><p></p><p><a href="https://www.dpreview.com/forums/thread/3746844" target="_blank">https://www.dpreview.com/forums/thread/3746844</a></p><p></p><p>Here a thread which discusses the unusually high amount of dust witnessed by a servicing agent on new Nikons and in reply to the OP someone says "<span style="font-family: 'Helvetica'">I think it is a bad thing for a customer to buy a $3300 camera and have dust show up on image #1! There has to be a way to prevent this. My experience with MY D810 was that it indeed had dust from the get-go. After several thousand shutter actuations the problem slows down and goes away. I have heard several owners say this."</span></p><p><span style="font-family: 'Helvetica'"></span></p><p>Also, looking through the 1-star reviews on Amazon.com I see this review from last year entitled "Overpriced dust collector";</p><p>-----</p><p><span style="color: #111111"><span style="font-family: 'Arial'">Now that I've had this for awhile and put over 13000 shots on it. I can now say that this camera is a giant dust collector. If you want to spend $75.00 everytime you shoot to have the sensor cleaned or have to clean it yourself then buy it otherwise don't. This is almost being in an area that is close to a clean room as well. It gets old after this long when you spend more time in ACR cleaning spots then actually out shooting.</span></span></p><p></p><p><span style="color: #111111"><span style="font-family: 'Arial'">I can clean the sensor to a point where there is just a very few dust spots. I do this in my bathroom since that is the room you will have the least amount of dust floating in the air. I turn the camera off so the mirror goes back down. I put on a lens and go outside in my backyard and shoot a few shots. I come back in the house and carefully change a lens and shoot a few more shots. Sure enough more dust has gotten back on the this pathetic sensor somehow. There are no dust spots on the lenses front or back either.</span></span></p><p></p><p><span style="color: #111111"><span style="font-family: 'Arial'">I spoke with a friend who has a Canon 5D Mark III and he has no dust problems. He changes his lenses outdoors as well.</span></span></p><p></p><p><span style="color: #111111"><span style="font-family: 'Arial'">UPDATE 12/17/15</span></span></p><p><span style="color: #111111"><span style="font-family: 'Arial'">Out in Utah for a few days. 1st day of shooting there, got back to hotel and tweaked some settings on the menu screen. Processed some shots in ACR. Turned camera back on and NO Live View. It will display shots on my SD card, the menu screen and also settings via the LCD. You press the Live View button and nothing happens. No mirror lock or image appearing on LCD. Camera is at Nikon Service Center. Only have had it 10 months.</span></span></p><p></p><p><span style="color: #111111"><span style="font-family: 'Arial'">Back to the dust issue. I had gotten another D810 a few weeks prior as a backup and it was still in the box. Took it out of it's packing. Went into the bathroom with the NEW body and a lens. I checked the lens front and back for dust first. Holding the camera body face down, I slowly moved over top the lens with the cover removed and twisted the lens onto the body. I went outside and shot 3 bracketed shots at f/18 on a 16-35mm lens. Opened the normal shot in ACR and went to Spot Removal Tool. As careful as I was to attach the lens there were 18-20 spots already on the sensor. So Nikon is selling brand new camera with dust on their sensors. Pathetic.</span></span></p><p></p><p><span style="color: #111111"><span style="font-family: 'Arial'">Because of the Live View problem and my new D810 coming out of it's packaging with spots I have downgraded this product to 1-Star.</span></span></p><p></p><p>-----</p><p>12 people found that helpful.</p><p></p><p>On the one hand we have people saying this camera is great others say it has problems out of the box. Among the one stars are reports of the camera locking up totally (this seems to be also reported on this forum). Clearly some people can experience problems - the key is being able to find a dealer with whom a resolution will be easy and cost free.</p><p></p><p>++++</p><p></p><p>Still looking for a reputable dealer in the UK. Nikon lists 400 but I've yet to find one that looks any good;</p><p></p><p>Argos and Currys</p><p>Huge mass retail outfits who generally have no camera expertise. They generally don't stock pro level equipment anyway.</p><p></p><p>RG Wells</p><p>Bust</p><p></p><p>Calumet</p><p>Terrible rating on trustpilot</p><p></p><p>Selfridges and John Lewis</p><p>Broadly same comment about Argos and Currys but I recently had major hassles with JL and prefer to avoid them.</p><p></p><p>Jessops I've had issues with in the past and they nearly went bust recently.</p><p></p><p>Grays of Westminster - might be wrong but they seem to deal only in second hand gear. </p><p></p><p>Amazon UK has one listed and it is quite cheap but someone asked if it was a grey import and someone replied that is was. </p><p></p><p>Thanks</p><p>David</p></blockquote><p></p>
[QUOTE="woodspiral, post: 585190, member: 42800"] Thank you for your positive replies everyone. [url]https://www.dpreview.com/forums/thread/3746844[/url] Here a thread which discusses the unusually high amount of dust witnessed by a servicing agent on new Nikons and in reply to the OP someone says "[FONT=Helvetica]I think it is a bad thing for a customer to buy a $3300 camera and have dust show up on image #1! There has to be a way to prevent this. My experience with MY D810 was that it indeed had dust from the get-go. After several thousand shutter actuations the problem slows down and goes away. I have heard several owners say this." [/FONT] Also, looking through the 1-star reviews on Amazon.com I see this review from last year entitled "Overpriced dust collector"; ----- [COLOR=#111111][FONT=Arial]Now that I've had this for awhile and put over 13000 shots on it. I can now say that this camera is a giant dust collector. If you want to spend $75.00 everytime you shoot to have the sensor cleaned or have to clean it yourself then buy it otherwise don't. This is almost being in an area that is close to a clean room as well. It gets old after this long when you spend more time in ACR cleaning spots then actually out shooting.[/FONT][/COLOR] [COLOR=#111111][FONT=Arial]I can clean the sensor to a point where there is just a very few dust spots. I do this in my bathroom since that is the room you will have the least amount of dust floating in the air. I turn the camera off so the mirror goes back down. I put on a lens and go outside in my backyard and shoot a few shots. I come back in the house and carefully change a lens and shoot a few more shots. Sure enough more dust has gotten back on the this pathetic sensor somehow. There are no dust spots on the lenses front or back either.[/FONT][/COLOR] [COLOR=#111111][FONT=Arial]I spoke with a friend who has a Canon 5D Mark III and he has no dust problems. He changes his lenses outdoors as well.[/FONT][/COLOR] [COLOR=#111111][FONT=Arial]UPDATE 12/17/15[/FONT][/COLOR] [COLOR=#111111][FONT=Arial]Out in Utah for a few days. 1st day of shooting there, got back to hotel and tweaked some settings on the menu screen. Processed some shots in ACR. Turned camera back on and NO Live View. It will display shots on my SD card, the menu screen and also settings via the LCD. You press the Live View button and nothing happens. No mirror lock or image appearing on LCD. Camera is at Nikon Service Center. Only have had it 10 months.[/FONT][/COLOR] [COLOR=#111111][FONT=Arial]Back to the dust issue. I had gotten another D810 a few weeks prior as a backup and it was still in the box. Took it out of it's packing. Went into the bathroom with the NEW body and a lens. I checked the lens front and back for dust first. Holding the camera body face down, I slowly moved over top the lens with the cover removed and twisted the lens onto the body. I went outside and shot 3 bracketed shots at f/18 on a 16-35mm lens. Opened the normal shot in ACR and went to Spot Removal Tool. As careful as I was to attach the lens there were 18-20 spots already on the sensor. So Nikon is selling brand new camera with dust on their sensors. Pathetic.[/FONT][/COLOR] [COLOR=#111111][FONT=Arial]Because of the Live View problem and my new D810 coming out of it's packaging with spots I have downgraded this product to 1-Star.[/FONT][/COLOR] ----- 12 people found that helpful. On the one hand we have people saying this camera is great others say it has problems out of the box. Among the one stars are reports of the camera locking up totally (this seems to be also reported on this forum). Clearly some people can experience problems - the key is being able to find a dealer with whom a resolution will be easy and cost free. ++++ Still looking for a reputable dealer in the UK. Nikon lists 400 but I've yet to find one that looks any good; Argos and Currys Huge mass retail outfits who generally have no camera expertise. They generally don't stock pro level equipment anyway. RG Wells Bust Calumet Terrible rating on trustpilot Selfridges and John Lewis Broadly same comment about Argos and Currys but I recently had major hassles with JL and prefer to avoid them. Jessops I've had issues with in the past and they nearly went bust recently. Grays of Westminster - might be wrong but they seem to deal only in second hand gear. Amazon UK has one listed and it is quite cheap but someone asked if it was a grey import and someone replied that is was. Thanks David [/QUOTE]
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