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<blockquote data-quote="hark" data-source="post: 569388" data-attributes="member: 13196">This morning I received an email notification that my flash was logged in.When I initially went through their web site to request the repair, I had to give my credit card info and authorize the highest estimate of $149 (which I did). In today's email, I received a PDF with an estimate of $171.19--which includes the $149 for the repair plus the cost of tax and shipping. It stated I needed to fill out the PDF with my credit card info and authorize this amount. Having had a previous problem with credit card theft, there was no way I would fill out the credit card info and email it back to them (email isn't the most secure form of communication) so I called to see if they'd take my credit card info over the phone. I had already approved the $149 cost so the difference wasn't that much more. The woman said the entire $171.19 was already authorized by my credit card company so I didn't need to do anything else. If the status changes to HOLD, then I'll know they are out of stock on parts. Otherwise, it will get fixed and returned to me. So now I wait. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink&nbsp; &nbsp; ;)" loading="lazy" data-shortname=";)" /></blockquote>

[QUOTE="hark, post: 569388, member: 13196"] This morning I received an email notification that my flash was logged in. When I initially went through their web site to request the repair, I had to give my credit card info and authorize the highest estimate of $149 (which I did). In today's email, I received a PDF with an estimate of $171.19--which includes the $149 for the repair plus the cost of tax and shipping. It stated I needed to fill out the PDF with my credit card info and authorize this amount. Having had a previous problem with credit card theft, there was no way I would fill out the credit card info and email it back to them (email isn't the most secure form of communication) so I called to see if they'd take my credit card info over the phone. I had already approved the $149 cost so the difference wasn't that much more. The woman said the entire $171.19 was already authorized by my credit card company so I didn't need to do anything else. If the status changes to HOLD, then I'll know they are out of stock on parts. Otherwise, it will get fixed and returned to me. So now I wait. ;) [/QUOTE]

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