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<blockquote data-quote="WayneF" data-source="post: 608422" data-attributes="member: 12496">Daughter brought over her laptop today.&nbsp; A popup saying something like&nbsp; &quot;Microsoft reports your computer is infected with a virus that is&nbsp; transmitting credit card and other info.&nbsp; Phone this 800 number for a&nbsp; fix.&quot;&nbsp; was blocking her Win10 Edge browser.&nbsp; She knew it was fake, but&nbsp; could not get rid of it, so had no control in the browser.&nbsp; I suspect it was&nbsp; a popup ad some site had showed.&nbsp; I checked her Control Panel -&nbsp; Programs list, and sorted it by date, and there was a new program&nbsp; installed today, named Trusteer Endpoint Protection.&nbsp; She said she had&nbsp; not installed any programs.&nbsp; &nbsp; I looked that up, and IBM does have something&nbsp; named that, which confused me.&nbsp; But she had no IBM software, and had not&nbsp; installed anything, and the problem started today.&nbsp; So I removed the&nbsp; program, and it appears to be the answer.&nbsp;&nbsp; I conclude the malware must&nbsp; have appropriated the IBM name, but really not at all sure what&nbsp; happened.</blockquote>

[QUOTE="WayneF, post: 608422, member: 12496"] Daughter brought over her laptop today. A popup saying something like "Microsoft reports your computer is infected with a virus that is transmitting credit card and other info. Phone this 800 number for a fix." was blocking her Win10 Edge browser. She knew it was fake, but could not get rid of it, so had no control in the browser. I suspect it was a popup ad some site had showed. I checked her Control Panel - Programs list, and sorted it by date, and there was a new program installed today, named Trusteer Endpoint Protection. She said she had not installed any programs. I looked that up, and IBM does have something named that, which confused me. But she had no IBM software, and had not installed anything, and the problem started today. So I removed the program, and it appears to be the answer. I conclude the malware must have appropriated the IBM name, but really not at all sure what happened. [/QUOTE]

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