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<blockquote data-quote="Clovishound" data-source="post: 785503" data-attributes="member: 50197"><p>OK, I guess it's time to let everyone know how this turned out. I might be premature, as the replacement 105 hasn't come in yet. </p><p></p><p>To recap:</p><p></p><p>Ordered the 105 refurb from the Nikon Store during their recent 10% off refurb sale. They didn't honor 10% off, like the rest of the refurbs, but it was $599, $100 less than the price the day before. When I called CS they said the regular price was $899, I said, no, that was the new lens price. They don't sell new ones anymore. Anyway, I went ahead and ordered. A couple days later the price was listed as $899 on the website. Several days after that it returned to $699. </p><p></p><p>Got the lens and it was defective. I called CS they emailed me return instructions, said I would have to reorder after return, they didn't do repairs or replacement. I called back with a question about the procedure later that day as the email sounded like I might or might not get the sale price when I reordered. Different CS person told me to reorder, and give them the order # and they would issue a refund. This was a somewhat different procedure than the first CS person gave me. </p><p></p><p>After they received defective lens back, I reordered the lens. Received my refund for the difference of the sale price today. Lens should be here tomorrow. </p><p></p><p>Bottom line, they did what they said they would. So thumbs up for that. </p><p></p><p>Assuming the lens that shows up tomorrow is OK, I would be willing to deal with the Nikon Store again, but I'm not exactly a happy camper about their procedures. </p><p></p><p>Other part of the bottom line is what the heck was going on with the price swings. I'm fairly sure I saw this lens for $599 earlier in the week before ordering it, although I can't say 100% for sure. I do know it went from $699 to $599 during the sale, but was not listed as being on sale, and all other refurbs were listed as 10% off price listed on the website. After the sale it climbed to new price of $899 and then back down to $699. I was given two different procedures for getting the sale price, and the first did not sound like it would be a sure thing. And why should I have to even reorder in the first place. Why not just ship a replacement when the defective item was received?</p></blockquote><p></p>
[QUOTE="Clovishound, post: 785503, member: 50197"] OK, I guess it's time to let everyone know how this turned out. I might be premature, as the replacement 105 hasn't come in yet. To recap: Ordered the 105 refurb from the Nikon Store during their recent 10% off refurb sale. They didn't honor 10% off, like the rest of the refurbs, but it was $599, $100 less than the price the day before. When I called CS they said the regular price was $899, I said, no, that was the new lens price. They don't sell new ones anymore. Anyway, I went ahead and ordered. A couple days later the price was listed as $899 on the website. Several days after that it returned to $699. Got the lens and it was defective. I called CS they emailed me return instructions, said I would have to reorder after return, they didn't do repairs or replacement. I called back with a question about the procedure later that day as the email sounded like I might or might not get the sale price when I reordered. Different CS person told me to reorder, and give them the order # and they would issue a refund. This was a somewhat different procedure than the first CS person gave me. After they received defective lens back, I reordered the lens. Received my refund for the difference of the sale price today. Lens should be here tomorrow. Bottom line, they did what they said they would. So thumbs up for that. Assuming the lens that shows up tomorrow is OK, I would be willing to deal with the Nikon Store again, but I'm not exactly a happy camper about their procedures. Other part of the bottom line is what the heck was going on with the price swings. I'm fairly sure I saw this lens for $599 earlier in the week before ordering it, although I can't say 100% for sure. I do know it went from $699 to $599 during the sale, but was not listed as being on sale, and all other refurbs were listed as 10% off price listed on the website. After the sale it climbed to new price of $899 and then back down to $699. I was given two different procedures for getting the sale price, and the first did not sound like it would be a sure thing. And why should I have to even reorder in the first place. Why not just ship a replacement when the defective item was received? [/QUOTE]
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