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<blockquote data-quote="Don Kuykendall_RIP" data-source="post: 571885" data-attributes="member: 6277"><p>Well I will start with the most obvious questions.</p><p></p><p>1. is your subscription paid up to date?</p><p>2. If #1 is yes then are you logged in?</p><p>3. If #2 is yes then are you connected to the internet?</p><p></p><p>Generally things like this are very basic. Also one thing I always ask people is Have you rebooted the computer? If not do that first and try again.</p></blockquote><p></p>
[QUOTE="Don Kuykendall_RIP, post: 571885, member: 6277"] Well I will start with the most obvious questions. 1. is your subscription paid up to date? 2. If #1 is yes then are you logged in? 3. If #2 is yes then are you connected to the internet? Generally things like this are very basic. Also one thing I always ask people is Have you rebooted the computer? If not do that first and try again. [/QUOTE]
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