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<blockquote data-quote="Bourbon Neat" data-source="post: 466484" data-attributes="member: 37727">I totally understand your frustration, been there and done that. My first use of adobe graphic software was with LR 5, just recently. I thought it is a good product and still do. Unfortunately they improved it, lol. Upgraded to 6 and had nothing good to report so uninstalled.Adobe support is exactly the opposite of support. It is torture. Whatever contract they have with the overseas service outfit must be a joke. I was promised a refund on LR 6, never came after going round and round with several reps online. I have heard that the adobe bank account is a one way street. People state that they have had to close bank accounts to keep adobe from taking the monthly fee, months after requesting cancellation of cc service.The monthly fee is a great deal for those who use it often, cripes PS and LR for next to nothing.&nbsp; LR 5.7 is a good program and I am glad to have purchased it. Unfortunately the upgrade to 6 turned out to be less than.</blockquote>

[QUOTE="Bourbon Neat, post: 466484, member: 37727"] I totally understand your frustration, been there and done that. My first use of adobe graphic software was with LR 5, just recently. I thought it is a good product and still do. Unfortunately they improved it, lol. Upgraded to 6 and had nothing good to report so uninstalled. Adobe support is exactly the opposite of support. It is torture. Whatever contract they have with the overseas service outfit must be a joke. I was promised a refund on LR 6, never came after going round and round with several reps online. I have heard that the adobe bank account is a one way street. People state that they have had to close bank accounts to keep adobe from taking the monthly fee, months after requesting cancellation of cc service. The monthly fee is a great deal for those who use it often, cripes PS and LR for next to nothing. LR 5.7 is a good program and I am glad to have purchased it. Unfortunately the upgrade to 6 turned out to be less than. [/QUOTE]

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