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Photography Business
Justifiable Refund?
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<blockquote data-quote="ryanp" data-source="post: 219287" data-attributes="member: 11949"><p>A few harsh responses on here but I understand them, a lot of these guys probably are professional photographers and are worried actions like yours give the rest a bad name.</p><p></p><p>For what it's worth, I think you probably set out with the best intentions and if the bride is happy with your pictures, you probably do have some skill. </p><p></p><p>However, you set yourself up to fail with that pricing and your own situation. As others have said, if I were paying that level of money I would expect a first class customer service; if I paid half what you charged I would still expect to have everything I paid for within 2 months tops.</p><p></p><p>Chances are, if you deliver ASAP, things <em>may </em>blow over. By the time it takes to go through any proceedings and with lack of written contract, it'd take a pretty substantial effort on their part to pursue you legally for what would most likely be a minimum payout (if any).</p><p></p><p>I would add though that you probably shouldn't expect to get any positive praise from this lady, which, in the end is the bread and butter of wedding photography, word of mouth and referrals. If anything, she may go out of her way to discredit you.</p></blockquote><p></p>
[QUOTE="ryanp, post: 219287, member: 11949"] A few harsh responses on here but I understand them, a lot of these guys probably are professional photographers and are worried actions like yours give the rest a bad name. For what it's worth, I think you probably set out with the best intentions and if the bride is happy with your pictures, you probably do have some skill. However, you set yourself up to fail with that pricing and your own situation. As others have said, if I were paying that level of money I would expect a first class customer service; if I paid half what you charged I would still expect to have everything I paid for within 2 months tops. Chances are, if you deliver ASAP, things [I]may [/I]blow over. By the time it takes to go through any proceedings and with lack of written contract, it'd take a pretty substantial effort on their part to pursue you legally for what would most likely be a minimum payout (if any). I would add though that you probably shouldn't expect to get any positive praise from this lady, which, in the end is the bread and butter of wedding photography, word of mouth and referrals. If anything, she may go out of her way to discredit you. [/QUOTE]
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