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Learning
Photography Business
Justifiable Refund?
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<blockquote data-quote="Browncoat" data-source="post: 219284" data-attributes="member: 1061"><p>I checked out your Facebook page, since you have no website and are not an actual business.</p><p></p><p></p><p></p><p>If I said what I really wanted to say here, I'd probably be banned for life.</p><p></p><p></p><p></p><p>Not the client's problem. Did you copy and paste your pricing from somewhere else? If you're unable to cover a wedding yourself, include the cost of a 2nd shooter in your pricing structure and don't make it an a la carte option in the first place.</p><p></p><p></p><p></p><p>So is being a real photographer. </p><p></p><p></p><p></p><p>Your client paid for a professional photographer. What she got was a busy college student with a camera who charged $2300 for a product she was not able to deliver. </p><p></p><p></p><p></p><p>6 months goes well beyond a tad and drops right into the lap of unacceptable. But hey, you gave her a $5 USB, right? What is this chick's problem?</p><p></p><p></p><p></p><p>Yes, she has grounds to sue in small claims court. As for customer service, I wouldn't count on positive word of mouth from this couple. Some of that traction you gained will be lost.</p><p></p><p></p><p></p><p>At $2300, I find this extremely difficult to believe. In any case, this is yet another reason why I think you probably shoplifted your pricing from somewhere else.</p><p></p><p></p><p></p><p>Stay in school. Don't give up that day job you drove 120 miles to get, this photography gig probably isn't for you.</p></blockquote><p></p>
[QUOTE="Browncoat, post: 219284, member: 1061"] I checked out your Facebook page, since you have no website and are not an actual business. If I said what I really wanted to say here, I'd probably be banned for life. Not the client's problem. Did you copy and paste your pricing from somewhere else? If you're unable to cover a wedding yourself, include the cost of a 2nd shooter in your pricing structure and don't make it an a la carte option in the first place. So is being a real photographer. Your client paid for a professional photographer. What she got was a busy college student with a camera who charged $2300 for a product she was not able to deliver. 6 months goes well beyond a tad and drops right into the lap of unacceptable. But hey, you gave her a $5 USB, right? What is this chick's problem? Yes, she has grounds to sue in small claims court. As for customer service, I wouldn't count on positive word of mouth from this couple. Some of that traction you gained will be lost. At $2300, I find this extremely difficult to believe. In any case, this is yet another reason why I think you probably shoplifted your pricing from somewhere else. Stay in school. Don't give up that day job you drove 120 miles to get, this photography gig probably isn't for you. [/QUOTE]
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