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<blockquote data-quote="Pretzel" data-source="post: 290821" data-attributes="member: 12257"><p>It may be just me, but...</p><p></p><p>There are often times when a new person will join the forums, and in their first post, list all of their equipment, a specific situation, and ask a question, and they're greeted with this:</p><p></p><p></p><p></p><p>To me, it just seems impersonal, as it does nothing to answer their question, but rather makes it look like an automated post from someone that didn't even bother reading all of the aforementioned details. *shrug* Anyone else ever notice this?</p><p></p><p>I've seen a few different moderators respond with this, so not singling out anyone in particular, but it just rubs me the wrong way. Probably doesn't help that I'm a supervisor in the customer service area of things. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink ;)" loading="lazy" data-shortname=";)" /> I'm often telling folks, "If it sounds as if you're responding to a clue or prompt instead of directly interacting with an individual, you've lost that personal touch our customers value..."</p></blockquote><p></p>
[QUOTE="Pretzel, post: 290821, member: 12257"] It may be just me, but... There are often times when a new person will join the forums, and in their first post, list all of their equipment, a specific situation, and ask a question, and they're greeted with this: To me, it just seems impersonal, as it does nothing to answer their question, but rather makes it look like an automated post from someone that didn't even bother reading all of the aforementioned details. *shrug* Anyone else ever notice this? I've seen a few different moderators respond with this, so not singling out anyone in particular, but it just rubs me the wrong way. Probably doesn't help that I'm a supervisor in the customer service area of things. ;) I'm often telling folks, "If it sounds as if you're responding to a clue or prompt instead of directly interacting with an individual, you've lost that personal touch our customers value..." [/QUOTE]
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