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<blockquote data-quote="Marcel" data-source="post: 141226" data-attributes="member: 3903">I had the same feeling when I had a lens serviced at the Montreal service centre. I had to pester them before they told me the repairs would be too expensive. I had to call back and ask &quot;How expensive, can I get a written estimate?&quot; Then they told me that they would have to send the lens to the Toronto service centre and they would be contacting me. They did, but it was impossible to know for sure where the repairs were at or when I could get the lens back. I think I got the lens back before they sent me a notice saying it was coming back...This is NOT their strongest field. As a customer, Nikon made me feel like … well, I'm not going to use the word here since I could give myself an infraction and ban myself for a few days. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" /></blockquote>

[QUOTE="Marcel, post: 141226, member: 3903"] I had the same feeling when I had a lens serviced at the Montreal service centre. I had to pester them before they told me the repairs would be too expensive. I had to call back and ask "How expensive, can I get a written estimate?" Then they told me that they would have to send the lens to the Toronto service centre and they would be contacting me. They did, but it was impossible to know for sure where the repairs were at or when I could get the lens back. I think I got the lens back before they sent me a notice saying it was coming back... This is NOT their strongest field. As a customer, Nikon made me feel like … well, I'm not going to use the word here since I could give myself an infraction and ban myself for a few days. :) [/QUOTE]

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