Forums
New posts
Search forums
What's new
New posts
New media
New media comments
New profile posts
Latest activity
Media
New media
New comments
Search media
Members
Current visitors
New profile posts
Search profile posts
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Forums
Learning
Photography Business
How to tell a client no...
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Browncoat" data-source="post: 206450" data-attributes="member: 1061"><p>I've run into this before. Luckily, this is a friend of yours so you have a bit more leeway than I did when explaining this to a customer. My advice is:</p><p></p><p>Stand your ground.</p><p></p><p>Creatively, these are your photos and a representation of you as an artist and professional. Your name is attached to them. You're certainly not going to use them to showcase your work because they're so far out of the norm. Most likely, those photos are going to end up on Facebook for the whole world to see (and laugh at). It's just not worth it.</p><p></p><p>This isn't retail. It's not a business of "the customer is always right".</p><p></p><p>Kindly explain that style of photography is no longer in style and you do not do "retro" style edits. Then give her something she will say yes to, like a discount on the next session she books with you. It's highly unlikely that you would lose her as a customer if you don't do this for her. On the other hand, if you do this, other potential customers are inevitably going to see it, either via online or as a print in her home and think this is indicative of the kind of work you do.</p><p></p><p>Ugh...</p><p></p><p>[ATTACH]55376[/ATTACH]</p></blockquote><p></p>
[QUOTE="Browncoat, post: 206450, member: 1061"] I've run into this before. Luckily, this is a friend of yours so you have a bit more leeway than I did when explaining this to a customer. My advice is: Stand your ground. Creatively, these are your photos and a representation of you as an artist and professional. Your name is attached to them. You're certainly not going to use them to showcase your work because they're so far out of the norm. Most likely, those photos are going to end up on Facebook for the whole world to see (and laugh at). It's just not worth it. This isn't retail. It's not a business of "the customer is always right". Kindly explain that style of photography is no longer in style and you do not do "retro" style edits. Then give her something she will say yes to, like a discount on the next session she books with you. It's highly unlikely that you would lose her as a customer if you don't do this for her. On the other hand, if you do this, other potential customers are inevitably going to see it, either via online or as a print in her home and think this is indicative of the kind of work you do. Ugh... [ATTACH=CONFIG]55376._xfImport[/ATTACH] [/QUOTE]
Verification
Post reply
Forums
Learning
Photography Business
How to tell a client no...
Top