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Message: <blockquote data-quote="Danno_RIP" data-source="post: 525950" data-attributes="member: 34269">Not sure how you proceeded with the shipping yesterday, but I would follow up with a phone call today.  It is funny to me but there has been a shift in customer service.  I was a Tech service engineer for years back in the 80s and we worked for solutions.  If we said that we hadn't heard of that problem it was true.  Seems even in my old company the goal is to find fault with the customer or at least offer minimal assistance.  I will say for the packing when i got my refurbished D7200, I think from Ohio, it was bubble wrapped and double boxed.  UPS required my signature and he asked me if I had gotten a camera repaired...  he said he had delivered stuff like that from Nikon before.  Hope she gets home soon, in good working order.</blockquote>