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<blockquote data-quote="hark" data-source="post: 648829" data-attributes="member: 13196"><p>I wrote a reply to one of their Facebook posts asking them to please check their forum messages. They don't even offer any way to send them a PM via Facebook or to write a new post on their Facebook page. I was only able to reply to one of their existing FB posts.</p><p></p><p>But I finally did receive a $48 refund. I sent them a reply to that email telling them, <em>With all due respect, Seth, my refund should have been $51 not $48…but thanks</em>. </p><p></p><p>And you know what? My email bounced back to me as a permanent error so I just sent it out via a different email address. Seriously...their customer service has a lot to be desired.</p></blockquote><p></p>
[QUOTE="hark, post: 648829, member: 13196"] I wrote a reply to one of their Facebook posts asking them to please check their forum messages. They don't even offer any way to send them a PM via Facebook or to write a new post on their Facebook page. I was only able to reply to one of their existing FB posts. But I finally did receive a $48 refund. I sent them a reply to that email telling them, [I]With all due respect, Seth, my refund should have been $51 not $48…but thanks[/I]. And you know what? My email bounced back to me as a permanent error so I just sent it out via a different email address. Seriously...their customer service has a lot to be desired. [/QUOTE]
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