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<blockquote data-quote="Marcel" data-source="post: 380379" data-attributes="member: 3903">Fair or not fair? I don't know. From an unsuspected Nikon user, this would seem unfair at first sight, but let me try to put you in the distributor's shoes for a moment.Nikon USA, Nikon Canada and Nikon Europe are all different companies. Buying a Nikon in China and trying Nikon USA to repair it under warranty is like buying a Ford and trying to have a GM dealership repair it for free under warranty. It's only because of how the companies are setup. Nikon (the camera manufacturer) sells it's products to different distributors. These distributors are responsible for the product they sell in their respective countries and the customer buys this warranty when they buy from the distributor. So Nikon (manufacturer) is only responsible to it's distributors, not to the end user. Eventually, when the distributors complain enough (after much complaints from the end users) the main office will do something and compensate the distributors, but&nbsp; this only happens after a lot of discussions and negotiations between distributor and manufacturer. One thing I know is that Japanese companies don't like to be proven wrong and they will try to deny their wrongs and blame someone else for as long as it takes.I hope this can explain what seems so unfair.</blockquote>

[QUOTE="Marcel, post: 380379, member: 3903"] Fair or not fair? I don't know. From an unsuspected Nikon user, this would seem unfair at first sight, but let me try to put you in the distributor's shoes for a moment. Nikon USA, Nikon Canada and Nikon Europe are all [U]different companies[/U]. Buying a Nikon in China and trying Nikon USA to repair it under warranty is like buying a Ford and trying to have a GM dealership repair it for free under warranty. It's only because of how the companies are setup. Nikon (the camera manufacturer) sells it's products to different distributors. These distributors are responsible for the product they sell in their respective countries and the customer buys this warranty when they buy from the distributor. So Nikon (manufacturer) is only responsible to it's distributors, not to the end user. Eventually, when the distributors complain enough (after much complaints from the end users) the main office will do something and compensate the distributors, but this only happens after a lot of discussions and negotiations between distributor and manufacturer. One thing I know is that Japanese companies don't like to be proven wrong and they will try to deny their wrongs and blame someone else for as long as it takes. I hope this can explain what seems so unfair. [/QUOTE]

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