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Computers and Software
Freakin' LR 5 issue - Says I'm still on the Beta version
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<blockquote data-quote="Don Kuykendall_RIP" data-source="post: 203285" data-attributes="member: 6277"><p>I worked for a web hosting company for several years and my main job was to talk (email) to customers and try to figure out what they were talking about. Most of the time I could fix their problems but when I could not it was my job to talk to the main techs. The way I did a good job was <strong>listening to customers </strong>and understanding that they were the ones who payed me and then talking to the techs in a language they understood. I think that is what a good help desk should do.</p></blockquote><p></p>
[QUOTE="Don Kuykendall_RIP, post: 203285, member: 6277"] I worked for a web hosting company for several years and my main job was to talk (email) to customers and try to figure out what they were talking about. Most of the time I could fix their problems but when I could not it was my job to talk to the main techs. The way I did a good job was [B]listening to customers [/B]and understanding that they were the ones who payed me and then talking to the techs in a language they understood. I think that is what a good help desk should do. [/QUOTE]
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Freakin' LR 5 issue - Says I'm still on the Beta version
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