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<blockquote data-quote="Corey @ Faymus Media" data-source="post: 103278" data-attributes="member: 12053">Re: Buying D800E tomorrow. Refurbished or New Grey Market Import?I am on the phone with Nikon right now, they tried to tell me 7-10 days on repair and they dont rent cameras, well that obvious. I told them they will cover my rental camera or I am returning the camera to crutchfield and buy a Canon.Lets see how fast they rectify their screw up. She said something about taking sample images for the Japan techs research. Obviously Nikon Japan hasnt even found a resolve for the issue.One thing I noticed is when I rented the D800 a few weeks ago, the firmware was newer than the D800E I just received. Does that mean I have an old model?UPDATE: Nikon rep was rude to me, and they are acting like the issue of left side focus is unknown, and that I can send it back and wait 7-10 days. They have no phones in the repair shops either. WOW.I call crutchfield. They are sending me brand new D800E and I dont have to send mine back until I receive the new one. That is customer service! I will keep everyone posted.EDIT2: Here is a screen grab, left side of the picture is the right side auto focus point, and the right frame is the left auto focus point. Sorry lightroom put them backwards.</blockquote>

[QUOTE="Corey @ Faymus Media, post: 103278, member: 12053"] [b]Re: Buying D800E tomorrow. Refurbished or New Grey Market Import?[/b] I am on the phone with Nikon right now, they tried to tell me 7-10 days on repair and they dont rent cameras, well that obvious. I told them they will cover my rental camera or I am returning the camera to crutchfield and buy a Canon.Lets see how fast they rectify their screw up. She said something about taking sample images for the Japan techs research. Obviously Nikon Japan hasnt even found a resolve for the issue.One thing I noticed is when I rented the D800 a few weeks ago, the firmware was newer than the D800E I just received. Does that mean I have an old model? UPDATE: Nikon rep was rude to me, and they are acting like the issue of left side focus is unknown, and that I can send it back and wait 7-10 days. They have no phones in the repair shops either. WOW.I call crutchfield. They are sending me brand new D800E and I dont have to send mine back until I receive the new one. That is customer service! I will keep everyone posted. EDIT2: Here is a screen grab, left side of the picture is the right side auto focus point, and the right frame is the left auto focus point. Sorry lightroom put them backwards. [/QUOTE]

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