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<blockquote data-quote="FulThrotl" data-source="post: 163988" data-attributes="member: 14734">i doubt anyone was suggesting you wanted something for nothing. your reaction is, i suspect,similar to what most of us would feel in your situation.... and we've all felt this way about somethingor another. it's not that the broken camera, it is the callous treatment you were dispensed at thehands of people in &quot;customer support&quot;, which amounts to a minimum wage person in a cubiclein a huge faceless call center in phoenix, or wherever they outsourced it to.based on reading this, when i bought a 14-24 2.8 last week, i opted for the &quot;fix or replace&quot;5 year warranty from samy's, where i bought it. it doesn't cover theft, or damage whenthe camera is NOT being used, but covers everything that happens. they'd just hand youa new one in this case.and when you replace the camera, i'm betting a cheeseburger you have one of those typeof warranties as well.</blockquote>

[QUOTE="FulThrotl, post: 163988, member: 14734"] i doubt anyone was suggesting you wanted something for nothing. your reaction is, i suspect, similar to what most of us would feel in your situation.... and we've all felt this way about something or another. it's not that the broken camera, it is the callous treatment you were dispensed at the hands of people in "customer support", which amounts to a minimum wage person in a cubicle in a huge faceless call center in phoenix, or wherever they outsourced it to. based on reading this, when i bought a 14-24 2.8 last week, i opted for the "fix or replace" 5 year warranty from samy's, where i bought it. it doesn't cover theft, or damage when the camera is NOT being used, but covers everything that happens. they'd just hand you a new one in this case. and when you replace the camera, i'm betting a cheeseburger you have one of those type of warranties as well. [/QUOTE]

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