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<blockquote data-quote="Whiskeyman" data-source="post: 580323" data-attributes="member: 13556">Well, I finally got tired of waiting for Nikon to get back to me about the images I submitted over a week ago, so I called them.&nbsp; The rep asked for my reference number and then informed me that the follow-up images never arrived!! So I looked in my account, and sure enough, I had failed to fill one required field and the images didn't go!&nbsp; Totally my fault because I was in a hurry and did not pay attention to what I was doing.So, I submitted them and the rep put me on hold to review the images.&nbsp; When she came off of telephone hold, she agreed that indeed there is an issue with the focus and that I need to send it in for service.&nbsp; She sent me an e-mail with all of the particulars in it, so I'm off to try to find the receipt for the purchase.&nbsp; (I'm always bad about losing those things.&nbsp; I should scan them to my computer, but I never do.)&nbsp; Then, I'll cut a CD with some of the bad images on it so that they have a reference.Hopefully, I'll get it shipped out by Thursday or Friday of this week, and then I wait....<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown&nbsp; &nbsp; :(" loading="lazy" data-shortname=":(" />&nbsp; Over all, though, the technical service reps I spoke with were very helpful and friendly.WM</blockquote>

[QUOTE="Whiskeyman, post: 580323, member: 13556"] Well, I finally got tired of waiting for Nikon to get back to me about the images I submitted over a week ago, so I called them. The rep asked for my reference number and then informed me that the follow-up images never arrived!! So I looked in my account, and sure enough, I had failed to fill one required field and the images didn't go! Totally my fault because I was in a hurry and did not pay attention to what I was doing. So, I submitted them and the rep put me on hold to review the images. When she came off of telephone hold, she agreed that indeed there is an issue with the focus and that I need to send it in for service. She sent me an e-mail with all of the particulars in it, so I'm off to try to find the receipt for the purchase. (I'm always bad about losing those things. I should scan them to my computer, but I never do.) Then, I'll cut a CD with some of the bad images on it so that they have a reference. Hopefully, I'll get it shipped out by Thursday or Friday of this week, and then I wait....:( Over all, though, the technical service reps I spoke with were very helpful and friendly. WM [/QUOTE]

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