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Message: <blockquote data-quote="hark" data-source="post: 634128" data-attributes="member: 13196">Just want to update with the latest on the shutter err. I decided to hold off until it happened in total Manual Mode (without Auto ISO)--which it finally did. So I sent Nikon a message asking if the software can be completely erased as I am leaning towards this being a software issue. I made it clear that I wasn't asking about an update to the firmware. The Nikon rep said there isn't any way to remove the software. Plus...when doing a camera body reset, it DOESN'T reset the software. That only resets the menus. Since this only happens on the first shutter actuation of the day, I am holding off on doing anything. From what I've read online, I'm not the only one with this issue. Although mine is one of the cameras that is covered under the shutter recall, I honestly don't think changing out the shutter will end the issue. So for now I will simply keep using it until the shutter completely fails. I even had two times when the shutter DIDN'T fail on the first shutter actuation, but otherwise it happens every time only on the first actuation of the day. If I turn it off for a short time then turn it back on again, it doesn't happen. By the way, the original guy who answered my Nikon questions doesn't appear to work there anymore. When this new guy asked for a sample photo, his comment was, 'it's an underexposed image.' It was a totally black image. So I uploaded the image that immediately followed the shutter err image (which had the exact same EXIF). Of course he had to correct himself. My conversation with this guy was still in the same thread as the discussion with the first guy. Obviously this guy didn't bother to review the previously submitted images as well as any comments by the first Nikon rep.</blockquote>

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